L'Occitane en Provence

4.3
86 reviews

About

Cosmetics StoreGift ShopBeauty Supply StoreL'Occitane en Provence
L'OCCITANE produces beauty products from advanced face care, fine fragrances, bath, body, haircare, men's grooming and home and lifestyle products. Famed around the world for their unique textures, these products have delicious scents and beautiful packaging. What's more, L'OCCITANE products are made with the finest natural ingredients, sourced ethically and sustainably from local producers at the heart of Provence. Today the beautiful sensorial textures of the products have earned the brands prestigious awards and many loyal fans all around the world.

Location

L'Occitane en Provence
300 Taylor Road, Niagara-on-the-Lake, ON
L0S 1J0, Canada

Hours

Reviews

4.3
86 reviews
5 stars
54
4 stars
19
3 stars
5
2 stars
0
1 star
8
  • AA
    Anonymous A
    Dec 30, 2025
    5.0
    Incredible customer service from Alisha! She was so patient while we navigated the store and decided what we wanted to get. Alisha took her time to explain the different products, helped us with trying things out and really went above and beyond. I went in for hand cream and left with SO much more! I am so excited for my purchase and can’t wait to go back!! Highly recommend!
  • KK
    Kat
    Sep 30, 2025
    5.0
    Loved it! Love their products. Very high quality.
  • GS
    Growing Smart
    Aug 8, 2025
    1.0
    Spent 20 mins with a cashier with little english trying to figure out the problem in the system and ended up leaving the store ! Never returning again
  • KG
    Kiana Gharibeh
    Jul 31, 2025
    1.0
    I cross the border quite regularly and I have noticed this shop and the people inside change. The staff will only assist their own race, and unfortunately now that i think about it, I have never seen a black employee working in all my trips to niagara. There is an Indian girl an Asian girl and a white girl who ive seen roll out the red carpet for their "preferred" customers, while side eyeing me like im about to steal. I took a trip up to the toronto outlet and had an almost identical experience... @loccitane are you training all of your employees to specifically avoid black women? Are you only hiring and helping the races conducive to the business? Are african American women not conducive to your business?! I drive so far just to be treated like trash? No longer wasting my time I can afford higher end brands that actually speak to me with kindness. Good riddance.
  • MK
    Mandeep Kaur
    Jul 17, 2025
    5.0
    We had a wonderful experience at L’occitane. Alisha was absolutely amazing- she went above and beyond to make our visit truly special. Her kindness, knowledge and attention to details made all the difference. Thank you, Alisha for the outstanding service and for making our day so memorable!

Frequently Asked Questions About L'Occitane en Provence

What types of beauty products does L'Occitane en Provence offer?

L'Occitane en Provence offers advanced face care, fine fragrances, bath and body products, haircare, men's grooming, and home and lifestyle products made from natural ingredients.

Where is L'Occitane en Provence located?

It is located at 300 Taylor Road, Niagara-on-the-Lake, ON, L0S 1J0, Canada.