Lush Cosmetics Upper Canada

4.6
323 reviews
Lush Cosmetics North America respectfully recognizes our business operates on Indigenous territory across Turtle Island. We are grateful to the Huron-Wendat, Haudenosaunee, Anishinaabe, Chippewa as stewards and caretakers of the land we are on today.

About

Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply Store
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Lush respectfully recognizes our business operates on Indigenous territory across Turtle Island. We are grateful to the Huron-Wendat, Haudenosaunee, Anishinaabe, Chippewa, as stewards and caretakers of the land we are on today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lush Cosmetics Upper Canada
17600 M Yonge St, Newmarket, ON
L3Y 4Z1, Canada

Hours

Reviews

4.6
323 reviews
5 stars
257
4 stars
39
3 stars
6
2 stars
8
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff consistently received high praise for being friendly, helpful, and knowledgeable, with many customers highlighting individual employees for their exceptional service.

Product Quality

Customers generally expressed satisfaction with the quality of products, appreciating the natural ingredients and effectiveness, although a few raised concerns about specific items.

Store Atmosphere

The store environment was frequently described as welcoming and pleasant, contributing to a positive shopping experience.

Birthday Parties

While many customers enjoyed hosting birthday parties at the store, there were mixed reviews regarding the organization and preparedness of staff during these events.

Sales Pressure

Some customers reported feeling pressured by staff to make purchases, which negatively impacted their experience.
  • JB
    Jeff Bonisteel
    Nov 17, 2025
    5.0
    had a great shopping experience. The whole staff is very friendly and knowledgeable. Shelby helped my mom. Pick out Christmas gifts and answer any questions my mom had.
  • BB
    Brittany
    Nov 1, 2025
    5.0
    Christina was so amazing & helpful! She spent so much time mixing scents for me to find the perfect match for the items I already own. Such a great experience with such a lovely human!
  • RR
    Robhini Raveen
    Oct 27, 2025
    5.0
    Laura was so kind and extremely helpful when I was searching for a face mask. She took her time to propose the best options for me. It was also my niece’s birthday, and made her day feel extra special 🎁. She really goes the extra extra mile to make sure customers feel heard and content. Thanks again, Laura!
  • MM
    Me Me
    Oct 12, 2025
    5.0
    Great store and amazing staff 💜☺️
  • LC
    Lisa Cray
    Sep 13, 2025
    5.0
    I need to start out by saying I have ALWAYS LOVED Lush and still do! My sister and I went the other day to pick up some of our favourite products, as well as some new ones and Corey was more than helpful! I wouldn’t want to make this review too long but Corey was quick to help us find what we needed, he was informative, friendly, gentle, respectful, kind and oh so thoughtful! He helped us sample some of the things we were looking at, while giving us information about the products ☺️ And the best part! We were trying to find something for our baby sisters’ birthday, and Corey brought us to the lip scrubs (which are amazing by the way!) we mentioned how as a baby, she was notorious for eating lipbalm so we new it was perfect! We couldn’t decide between 2 of the flavours so we had Corey put the two behind his back and blind choose haha Overall, it was a lovely experience as always, and Corey made it 10x more amazing ☺️ He deserves all the praise and recognition!

Frequently Asked Questions About Lush Cosmetics Upper Canada

What types of products does Lush Cosmetics Upper Canada offer?

Lush Cosmetics Upper Canada offers fresh, handmade, cruelty-free, and vegetarian products including bath bombs, bubble bars, hair treatments, hair masks, shower gels, toothy tabs, body scrubs, face cleansers, moisturizers, and body lotions.

Where is Lush Cosmetics Upper Canada located?

It is located at 17600 M Yonge St, Upper Canada Mall, Newmarket, ON L3Y 4Z1, Canada.