Great Clips

Reviews

• SB

  Sean Banial

  Feb 20, 2026
  5.0
  I liked the location. It is brandnew. Very friendly staff. I met my hair dresser from the past in this new location. Her name is Ha. Very professional and excellent hair dresser. You won't be disappointed.
• ZD

  Zainab Doctor

  Feb 20, 2026
  1.0
  One of worse place to do hair cut they ruined my hair. The manager Jenny doesn't know how to cut simple step hair cut and they were cut uneven. When I told them that I want refund they refused as they wanted me to go back there and fix it and I did not wanted them to ruin my hair more by doing so. Even the head office were not responsive and are not helpful at all, I request them that I am willing to go another location to have it fix and they refused to do that.
• JJ

  johnnyy5261

  Feb 15, 2026
  1.0
  Had to instruct the lady the whole time, she had no idea what she was doing and was too scared to cut off any amount of hair, I would say “more” and she’d pinch the same amount of her hair in her hand as before. Ended up a bit uneven aswell, had to keep telling her.
• LD

  LM Dorey

  Feb 5, 2026
  1.0
  I thought Great Clips was supposed to be affordable??? I went in today for a hair wash, cut (2" trim to bring up the layers, nothing major or drastic) and blow dry. The wash was okay, the cut was fine and same with the blow dry. What wasn't fine was that I was charged a mindblowing $85 (before tip). Apparently the place has been under new management since January 2026. I was last there in September and paid $60 for the exact same services after a generous tip. The quality of the work was good but not spectacular enough to charge almost $100. BUYER BEWARE: Be sure to verify all of the sneaky charges before any services are started. I'm never going back.
• VZ

  Virginia Zhang

  Jan 22, 2026
  1.0
  I want to clarify that this review reflects my experience with the specific stylist who serviced me, not other stylists at the salon. I specifically requested a simple, short trim as I am growing my hair out—only light shaping, no layers, straight, and low maintenance. The Korean stylist assigned to me verbally confirmed and repeated my requirements, including “saving length,” “not too much,” “no layers,” and “just shape it,” and agreed to all of them. I also showed her several reference videos, and we clearly confirmed one specific hairstyle before she began cutting. However, within minutes, she cut off a significant amount of length and added numerous layers, resulting in a hairstyle that was far shorter than requested, uneven, and difficult to maintain. The final result was messy and completely inconsistent with both our verbal discussion and the agreed reference style. When I expressed surprise, she firmly stated, “See, different,” rather than acknowledging the mismatch. It is unclear whether there was a communication issue due to her language skills or whether the stylist chose to proceed with a style of her own preference despite clear instructions and visual confirmation. Although I was disappointed, I still left a tip as a gesture of goodwill. Unfortunately, the stylist reacted negatively and threw the payment receipt at me, appearing upset with the amount, which was unprofessional and uncomfortable. As a result, I am now forced to live with a messy hairstyle I did not ask for and cannot easily correct until my hair grows out. This review is shared for transparency and to help future clients make informed decisions, and it should not be taken as a reflection of other stylists who were not involved in this service.