Business Details
About
Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply Store
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products.
Lush Cosmetics North America respectfully recognizes our business operates on Indigenous territory across Turtle Island. We are grateful to the Anishinaabek, Haudenosaunee , Lūnaapéewak and Attawandaron as stewards and caretakers of the land we are on today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.5
304 reviews
5 stars
204
4 stars
63
3 stars
21
2 stars
7
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, enhancing their shopping experience.
Product Quality
Many reviews highlighted the effectiveness and appeal of Lush products, with particular mentions of bath bombs and skincare items.
Store Atmosphere
The store environment was described as welcoming and pleasant, with a good layout and appealing scents, although some found the fragrance overwhelming.
Sampling Policy
Customers appreciated the practice of offering samples, which helped them try products before purchasing.
Pricing Concerns
While many acknowledged the quality of products, some reviews noted that prices are on the higher side.
- SLSavannah LawrenceNov 15, 20255.0Thank you so much Taylor for helping me with my Christmas shopping! She found me everything I needed and was really patient and kind! Thanks again :)
- SBSchelley BissonNov 11, 20255.0Who can go wrong at this place?The staff is incredible so knowledgeable , and they have an incredible amount of things to choose from anyone that walks in can walk out with something that's special for them , or anyone else
- MZmark zNov 4, 20255.0I had a really great customer service experience here, I wish I got the employees name.. but very friendly/easy to talk to and walked me through her product recommendations related to what I was looking for, also, gave me a sample of something I wound up putting back + more. Very appreciative:)
- TTtheraininglakeOct 31, 20255.0This was the first Lush store I had stepped into since 2020 when Covid hit, now in 2025. I was welcomed so warmly, given a demo of products I was interested in, and wound up getting a soap I hadn't planned to! The team here is so lovely and helpful. Big shout out to the now manager Sarah! She made me feel at home, and welcome to a whole new city not just Lush itself. 💜
- SCStephanie CaetanoOct 29, 20255.0Gordon was EXTREMELY knowledgeable and helpful. I normally get overwhelmed at Lush cause there’s so many different things with different applications and benefits but he talked me through a bunch of new products, was super helpful with how to use them, the ingredients in them, the benefits. He was very attentive to my wants as well.
Frequently Asked Questions About Lush Cosmetics London
What are the operating hours of Lush Cosmetics London?
Lush Cosmetics London is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Where is Lush Cosmetics London located?
It is located at Unit 189, #189-1105 Wellington Rd S, London, ON, N6E 1V4, Canada.
Does Lush Cosmetics London offer delivery and pickup options?
Yes, they offer in-store pickup, delivery, same-day delivery, and no-contact delivery services.
What types of products does Lush Cosmetics London sell?
They offer fresh, handmade, cruelty-free, and vegetarian products including bath bombs, bubble bars, hair treatments, hair masks, shower gels, toothy tabs, body scrubs, face cleansers, face moisturizers, and body lotions.
What payment methods are accepted at Lush Cosmetics London?
They accept American Express, Android Pay, Apple Pay, cash, Discover, financing options, MasterCard, PayPal, and Visa.
What kind of parties or events does Lush Cosmetics London cater to?
They provide services for bachelorette parties, graduation parties, birthday celebrations, engagement parties, sweet 16 parties, bridal showers, games parties, teens parties, birthday parties for teenagers, kids birthday parties, and kids parties.
What measures are in place for COVID-19 at Lush Cosmetics London?
For COVID-19 information, customers can visit https://www.lush.ca/en/covid-19-faq.html/.
Are there any nearby salons customers can visit before or after shopping at Lush Cosmetics London?
Yes, nearby salons include Hot Nails at Moda Fina and Regal Nails, Salon & Spa, where customers can get beauty treatments in addition to shopping for cosmetics at Lush.
What dining options are available near Lush Cosmetics London?
You can find several nearby dining options such as Bourbon Street Grill (Asian cuisine), Amaya Express (Indian restaurant), Freshly Squeezed (smoothie and vegetarian restaurant), KFC (fast food), New York Fries, and Thai Express Restaurant London.
Are there other retail stores close to Lush Cosmetics London for a convenient shopping experience?
Yes, nearby retail stores include RW&CO. (clothing and fashion accessories), Boathouse (clothing), Trade Secrets (beauty supplies), Ben Moss Jewellers, Fast Time Watch & Jewellery Repair, Aerie (clothing and lingerie), LE CHÂTEAU, Victoria's Secret & PINK, and Coach (fashion accessories).