Business Details
About
Hair SalonBeauty Salon
Great Clips in Kitchener, ON provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 1405 Ottawa St N offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Kitchener, ON!
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.4
726 reviews
5 stars
572
4 stars
56
3 stars
18
2 stars
12
1 star
68
What are people saying?
AI-generated from recent customer reviews
Stylist Skill
Many customers praised the skill and expertise of specific stylists like Leslie, Cindy, and Jason, highlighting their ability to deliver excellent haircuts.
Customer Service
The staff received consistent positive feedback for being friendly, welcoming, and attentive to customer needs, contributing to a pleasant salon experience.
Mixed Experiences
While many reviews were positive, there were notable complaints about rushed services and unsatisfactory haircuts, indicating inconsistency in service quality.
Family-Friendly
The salon is recognized for being accommodating to families, with stylists who are good with children and a welcoming atmosphere.
Value for Money
Customers appreciated the reasonable pricing for haircuts, often noting the good value received for the service.
- NDNathan DrummNov 9, 20255.0Excellent talent and service - Leslie was excellent!!
- MGMarko Peric GiorginoNov 8, 20251.0The worst experience I ever had , Sharon was so rude and give me the worst haircut ever in my life, every one complains me on my hair and she is the only one that stewed it up , it was my first time there and my last
- CCCindyNov 3, 20255.0I stopped in for a haircut while shopping a few weeks ago. Had a girl named Cindy cut my hair. Love that she has the same name as me and love my haircut! She did a fantastic job and I’m still loving it, she was funny and professional and the place is nice, clean and all the staff are very friendly and helpful. They keep notes of exactly how you got your haircut, which I think is great! Will definitely be back!
- GSGlenn ShantzNov 2, 20255.0Great cut, friendly service. Jason really seems to care even though I was last customer at end of day.
- RBrama bahloulOct 23, 20255.0I had an excellent experience at Great Clips! Samar did an amazing job cutting my hair — she truly understands curly hair and made it look perfect. She was friendly, professional, and made sure I was happy with the result. I highly recommend visiting this location and asking for Samar. Definitely a 10/10 experience!
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What haircare services does Great Clips Lackner Centre offer?
Great Clips Lackner Centre offers affordable haircuts for men, women, and kids, as well as beard trims, bang trims, shampooing, blow drying, hair styling including updos, and perms at select locations.
Can I walk into Great Clips without an appointment?
Yes, Great Clips is a walk-in salon. You can simply walk in anytime during business hours or use Online Check-In to save your spot on the waitlist and reduce waiting time.
How does Online Check-In work and save me time?
Online Check-In lets you add yourself to the salon waitlist remotely, see estimated wait times, and sign up for ReadyNext text alerts to be notified when your wait time reaches 15 minutes, allowing you to arrive closer to your haircut time.
Does Great Clips Lackner Centre offer hair coloring services?
Great Clips salons, including the Lackner Centre location, do not provide hair coloring services.
What are the opening hours of Great Clips at 1405 Ottawa St N?
The salon is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM. Holiday hours vary; for example, it is closed on Christmas Day.
Can I request a specific stylist using Online Check-In?
No, Online Check-In does not allow stylist requests for safety and scheduling reasons. However, you can request a stylist in person when you arrive, though this may increase your wait time.
What payment options does Great Clips Lackner Centre accept?
They accept major credit cards including Mastercard and Visa.
Are there any nearby attractions or services to Great Clips Lackner Centre that I can visit?
Yes, nearby you can visit Sweet Caroline's Ice Cream & Cafe for a treat, the Ottawa Lackner Centre shopping center, or enjoy some relaxation at Anna Nails and Spa.
How can nearby services like DriveTest and Ontario Driver Examination Centre help Great Clips customers?
Customers can conveniently visit DriveTest or the Ontario Driver Examination Centre nearby for driving-related services before or after their haircut appointment at Great Clips.
What other nearby shopping options are available around Great Clips?
Customers can shop at nearby stores like Dollarama for discounts, Food Basics for groceries, or Rexall for pharmacy and beauty products all within close proximity to Great Clips Lackner Centre.