Brand Certified
Great Clips
3.8(534 reviews)
Certified by Great Clips • Feb 22, 2026
Business Details
370 Highland Rd W, Kitchener, ON
N2M 5J9, Canada
Certified by Great Clips • Feb 22, 2026
(519) 208-8444
Certified by Great Clips • Feb 22, 2026
https://salons.greatclips.com/ca/on/kitchener/370-highland-rd-w
Certified by Great Clips • Feb 22, 2026
About
Certified by Great Clips • Feb 22, 2026
Hair SalonBeauty SalonGreat Clips
Great Clips in Kitchener, ON provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 370 Highland Rd W offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Kitchener, ON!
Details
- Requires appointmentNot available
- Credit cardAvailable
- RestroomAvailable
- Kid friendlyAvailable
Location
Certified by Great Clips • Feb 22, 2026
Hours
Certified by Great Clips • Feb 22, 2026
Reviews
3.8
534 reviews
5 stars
288
4 stars
86
3 stars
21
2 stars
22
1 star
117
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Feedback on staff is mixed; while some stylists like Brenda and Ewa received praise for their skills and customer service, others like Angi and Eva were criticized for poor attitudes and rushed haircuts.
Customer Service
Many customers reported unsatisfactory experiences with customer service, including rudeness and lack of attention to detail, leading to frustration and disappointment.
Haircut Quality
The quality of haircuts varied significantly, with several customers expressing dissatisfaction over uneven cuts and not receiving the styles they requested.
Cleanliness and Environment
The salon was generally noted for being clean and well-maintained, contributing positively to some customers' experiences.
Value for Money
While some customers appreciated the affordable prices, others felt that the quality of service did not justify the cost, especially when they received unsatisfactory haircuts.
- CJCatherine JonesFeb 20, 20265.0As always, I received a great haircut from Angie. Its very convenient to sign in for an appointment online and then drive to the salon. The prices are very reasonable as well
- JJjenniferFeb 5, 20265.0Wonderful place to get family hair care! The stylist are so welcoming and always do great cuts.
- MSmadhu sudhanFeb 4, 20265.0Loved the experience here! Jennifer the manager over here is kind enough to squeeze me in on the last minute. Even though it was last minute, she didn’t rush and did her job peacefully all while having a friendly chat. Highly recommend “Jennifer”.
- KEKate EsselJan 14, 20261.0Stay away from a middle-aged woman named Angi. She is a condescending barber. Every single time, she will make boorish comments about your hairstyle choice. Never will I set foot in this salon again.
- HHHasan HabibJan 10, 20261.0Very bad experience — I would not recommend this place under any circumstances. If you have any other option go there, avoid getting a haircut with Angi. Her treatment was extremely disrespectful, and there was no sense of customer care at all. I genuinely wish there were an option to give zero stars.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services does Great Clips in Kitchener offer?
Great Clips Evergreen Mall provides haircuts for men, women, and kids including beard trims, bang trims, shampooing, blow dry, hair styling, and some salons offer perm services.
Can I walk in to Great Clips or do I need an appointment?
Great Clips is a walk-in salon—no appointment is necessary. You can also use Online Check-In to add yourself to the waitlist and save time.
How does the Online Check-In system work at Great Clips Evergreen Mall?
Online Check-In lets you join the waitlist remotely, see estimated wait times, and sign up for ReadyNext text alerts that notify you when it's your turn, saving you time waiting in the salon.
What are the operating hours of Great Clips at 370 Highland Rd W?
The salon is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday 9:00 AM to 6:00 PM, and Sunday 9:00 AM to 5:00 PM. It is closed on Christmas and Boxing Day.
Does Great Clips in Kitchener offer hair coloring or perm services?
Great Clips salons do not provide hair coloring services. Perm services are available at select locations; please call the salon to confirm availability.
What payment options are accepted at Great Clips Evergreen Mall?
Great Clips accepts Mastercard and Visa for payment.
Where is Great Clips located within Kitchener?
Great Clips is located at Unit 8, 370 Highland Rd W, inside the Evergreen Mall in Kitchener, ON.
Are there any nearby places I can visit before or after my haircut appointment at Great Clips?
Yes, nearby you can visit Baskin-Robbins for ice cream, Flame House Grill and Bar for Indian cuisine, or Tim Hortons for coffee and snacks, all located close to Evergreen Mall where Great Clips is.
Is there a nail salon near Great Clips where I can get complementary beauty services?
Yes, Nail Centre is a nearby nail salon offering nail and beauty services, conveniently located close to Great Clips at Evergreen Mall.
How can nearby retail stores like Dollarama or Food Basics be convenient for Great Clips customers?
Customers visiting Great Clips can easily shop for household essentials or groceries at nearby Dollarama and Food Basics stores located close to Evergreen Mall, making it convenient to combine errands.
Brand Certified Facts from Great Clips
Great Clips partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website