SEPHORA

4.0
631 reviews

About

Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply Store
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability varies by location): 1. Enter from Upper Wentworth St. 2. Drive towards back to Entrance 4 on upper level 3. Park in curbside pickup designated space You can also try Same-Day Delivery to get your beauty delivered directly to you*. (*Delivery fees apply. Availability based on delivery location.) We can't wait to see you!

Details

  • Requires appointmentNot available
  • Curbside pickupAvailable

Location

SEPHORA
999 UPPER WENTWORTH ST, HAMILTON, ON
L9A 4X5, Canada

Hours

Reviews

4.0
631 reviews
5 stars
357
4 stars
102
3 stars
48
2 stars
32
1 star
92
  • WW
    WHOISSHE
    3 days ago
    1.0
    I walked into this Sephora, the location where I normally go, and normally I always spend money when I’m there. I stood around for quite a while until I finally asked for help. The employee said she was busy and promised to get someone else, but when I turned my head, I saw multiple workers just walking around, and it felt like I was invisible. The person who eventually helped me was the same employee who had seen me from the moment I walked in. When she gave me the foundation sample, it wasn’t even enough for a proper swatch. It was like she just wanted to squeeze out a tiny bit and leave, which made me feel like I could have just done the swatch myself in the store nor were they labeled so defeats the purpose !!! . The only reason I asked for the foundation was because I’m switching foundations, and as I mentioned, I always spend money here. Unfortunately, I’ll probably go to another location because this one is the absolute worst. From their unfriendly faces to their attitude, it’s just getting worse. You would think that because it’s the holidays, they would understand that we’re all there for a purpose, not just for fun. Overall, the service quality is lacking, and I’ll be looking for a different location from now on, NEVER AGAIN!
  • JF
    Juan Carlos Rosas Flores
    6 days ago
    1.0
    Lina, this woman treated me very badly. Besides the fact that I spoke to her and she answered rudely and in a very loud tone, I'm afraid it was the last time I'll return to this store. It seems she doesn't like her job. When I paid for my fragrance, I asked the cashier, who had been very kind to me, for her name.
  • FT
    Felecia Trench
    Nov 14, 2025
    1.0
    Sephora at Limeridge Mall, the service is horrible. My daughter went in for a foundation match could not find anyone to help, when someone finally decided to help, the Sephora worker told us where to find the foundation and and basically match it ourselves, no professionalism what’s so ever. Mind you there’s a couple of staff that works there that does an incredible job.
  • ZM
    Zeynab Mutasher
    Nov 11, 2025
    5.0
    I had such a good experience at Sephora because an employee named Amber helped me find the products I was looking for around the store and even suggested a few extra ones that ended up being perfect for me. She was really sweet and friendly, and honestly made the whole shopping experience so much better.
  • HM
    Hazel M
    Nov 10, 2025
    1.0
    Terrible terrible customer service and even worse experience. Idk if it’s how Sephora treats their workers or just the people they hire but every staff member I’ve encountered here is extremely rude and not helpful. Will be avoiding this location at all costs. No one looks happy to work there and will treat you like you are wasting their time.

Frequently Asked Questions About SEPHORA

What are the regular store hours for SEPHORA at Lime Ridge Mall?

SEPHORA is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 9:30 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Does SEPHORA offer in-store pickup or delivery services?

Yes, SEPHORA offers in-store pickup, curbside pickup, and same-day delivery services to make shopping convenient.