Business Details
About
Hair SalonBeauty Salon
Great Clips in Hamilton, ON provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 1400 Upper James St offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Hamilton, ON!
Details
- Requires appointmentNot available
Location
Hours
Reviews
3.6
325 reviews
5 stars
160
4 stars
57
3 stars
14
2 stars
15
1 star
79
What are people saying?
AI-generated from recent customer reviews
Staff Quality
Feedback on staff is mixed; while some customers praise individual stylists like Vanessa and Susan for their skills and friendliness, others report unprofessional behavior and poor service from certain employees.
Customer Service
Many reviews highlight issues with customer service, including rudeness and dismissive attitudes from some staff members, leading to negative experiences for customers.
Haircut Quality
There are numerous complaints about the quality of haircuts, with several customers expressing dissatisfaction over stylists not following instructions or providing rushed services.
Online Booking
Customers appreciate the convenience of online booking and check-in, which helps manage wait times effectively.
Mixed Experiences
Overall, experiences vary widely; while some customers report great haircuts and pleasant visits, others have had distressing encounters that deter them from returning.
- SSStephan Shepherd6 days ago1.0I asked for a texured fringe and ts looks like a bowl cut, i showed you a photo of what i wanted and didn’t even get close too it
- JMJoao MejiaOct 3, 20255.0great staff, very nice and I got a great hair cut!! love it every time I am there
- RTRandy ThompsonJul 30, 20255.0Natalia was fantastic. Great cutgreat personal service. Ill be back
- PDPhoenix DeLucaJul 28, 20251.0Absolutely terrible! They don’t listen to you
- ETEmily ThroweJul 18, 20255.0Had a successful first haircut for our toddler here. Nice staff
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What haircare services are offered at Great Clips Hamilton Mountain?
Great Clips offers haircuts for men, women, kids, and seniors, as well as bang, neck, and beard trims. Other services include shampooing, blow drying, hair styling such as updos, and perms at select salons.
How can I save time when visiting Great Clips Hamilton Mountain?
You can use Online Check-In via the Great Clips app or website to add yourself to the waitlist, see estimated wait times, and receive ReadyNext text alerts to be notified when your wait is 15 minutes away.
Do I need to make an appointment at Great Clips?
No appointment is needed; Great Clips is a walk-in salon. For convenience, you can use Online Check-In to save your spot before arriving.
What are the operating hours of Great Clips at 1400 Upper James St?
Great Clips is open Monday to Friday from 9:00 AM to 7:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 9:00 AM to 4:00 PM. The salon is closed on Christmas Day and Boxing Day.
Can I request a specific stylist when I check in online?
No, Online Check-In does not allow requesting a specific stylist. However, the salon uses Clip Notes to track your haircut preferences so any stylist can give you a consistent cut. You may request a stylist in person upon arrival, but this may increase your wait time.
Does Great Clips Hamilton Mountain offer hair coloring services?
No, Great Clips salons do not provide hair coloring services.
What payment options are accepted at Great Clips Hamilton Mountain?
The salon accepts Mastercard and Visa for payment.
What nearby places can I visit before or after my appointment at Great Clips?
Nearby you can visit Cora for breakfast or brunch, East Village Animal Hospital if you have pet needs, or stop by Dollar Tree for discounted shopping. Enterprise Rent-A-Car and Alamo car rental agencies are also close by if you need rental services.
How can the nearby ServiceOntario office be useful when visiting Great Clips Hamilton Mountain?
The nearby ServiceOntario office provides government services such as health cards and driver licensing, so you can conveniently handle official paperwork during your visit to the area around Great Clips.
What dining options are available near Great Clips on Upper James Street?
Several restaurants are near Great Clips, including Cora Breakfast and Lunch, SpicebrosHamilton for various cuisines, Kardamom Kitchen for Indian food, Burger Factory for burgers, and Burrito Boyz for Mexican fast food.