Great Clips

3.9
303 reviews

About

Hair SalonBeauty SalonGreat Clips
Great Clips in Hamilton, ON provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 516 Centennial Pky N offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist. With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Hamilton, ON!

Details

  • Requires appointmentNot available

Location

Great Clips
516 Centennial Pky N, Hamilton, ON
L8E 0G2, Canada

Hours

Reviews

3.9
303 reviews
5 stars
167
4 stars
55
3 stars
27
2 stars
6
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some praising friendly staff while others report rudeness and unprofessional behavior.

Haircut Quality

There are numerous complaints about inconsistent haircut quality, with several customers receiving unsatisfactory results, including uneven cuts and poor styling.

Staff Competence

While some stylists received high praise for their skills, others were criticized for lack of attention to detail and rushing through haircuts.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and perceived value for the service provided, with some feeling the cost was not justified.

Online Booking

Many customers appreciated the convenience of online check-in, although some noted issues with wait times and appointment management.
  • MR
    Maria Romanell
    Nov 25, 2025
    1.0
    Went in to get long layers. I asked for long layers and got short lopsided layers. I had a senior staff I believe her name was Edna. I was so upset about the extremely short layer on on the right side of my head especially. You can't fix that.. the manager said "she gave you what you asked which is long layers". I highly believe she knew she did a bad job and was trying to make me feel better knowing front of my 4 year old daughter especially. I kept calm and didn't make a scene. I went home to wash my hair to see if the layers were still short and noticeable especially on that right side, sure enough you could still tell. I feel aelf consicous and cant wear my hair down without being able to tell i got a bad haircut. I called head office for 2 weeks and left messages as only the owner of the location can give a refund. I finally got in touch with the owner Andrew Scott, who was extremely rude and told me his staff said I was given an extensive consultation and they offered an extended time to come back if I don't like the cut. Both being a lie, there was no extended consultation or an extension of time to come back, just the 7 days, which isn't helpful as the layers are too short and lopsided, so. Andrew then said I was just looking for a free haircut and that he doesn't believe his senior Staff would do a bad job at layers. He was so rude and I will never be back. They are Liars and I have been several times in the past with a bad haircut from the same senior lady, so I should have learned my lesson but I guess that's what I get for going to this kind of place that doesn't know how to cut hair.
  • MK
    Manoj Kumar
    Nov 16, 2025
    5.0
    It was good experience.
  • AA
    Anisha
    Oct 3, 2025
    5.0
    Anisha (not me- just a coincidence) the hairstylist, did an amazing job. She gave me some good tips. She had a friendly and welcoming demeanour overall. Thank you!
  • TR
    Ted Reid
    Oct 3, 2025
    4.0
    Very very pleasant experience and an excellent haircut. I just wish the online reserving site would allow you to pick hours and not just automatically giving you an hour from when you sign on.
  • NB
    N B
    Aug 17, 2025
    1.0
    Can’t believe they don’t accommodate their regular customers anymore. Stick to your times now onwards.

Frequently Asked Questions About Great Clips

What haircare services does Great Clips provide?

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

What is Online Check-In?

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.