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Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. We can't wait to see you!
Most employees are helpful I was going here once a week at least — unfortunately due to the attitude and blatant rudeness of one, who then said nasty things about me as I was an ear shot away I will not be returning to this location and will be going to Windsor instead. I actually was so uncomfortable and embarrassed I just left the store even though I had went to make some purchases. Went all the way to Windsor instead. This was a disappointing experience since I had really liked the other employees every time I went in and enjoyed going up until now.
JD
Juju Dh
Sep 18, 2025
1.0
I did not have a pleasant customer experience the cashier was very unpleasant and made my day worse.
MR
Mike Ray
Sep 14, 2025
5.0
I told them my wife's name and they knew what she likes on her account. So easy to shop for her now! BTW Diana was very helpful ☺️
AA
Aria
Sep 4, 2025
1.0
Sephora in Chatham was great when they first opened. Now their customer service is terrible. They just push their new products on you and if you don’t go wanting to spend $500+ they don’t want to help you or care about you. I often spend quite a bit there on just my regular stuff but bc I am not open to their selling tactics ( im nice but firm,I’m not made of money) they don’t care about me when I walk in there. Very unprofessional they need to stop pushing sales and just let people be. You can’t sell me anything unless I want it, so I’m not very welcomed when I go in there. Please do better or most will just end up shopping online.
BM
Brielle Malone
Aug 26, 2025
5.0
I had lots of questions and was very clueless regarding makeup terms, but I got lots of help which provided me with lots of knowledge, and products tailored specifically to what I needed. Thank you Rilee for your great service!!
What are the regular store hours for SEPHORA in Chatham, ON?
SEPHORA in Chatham is open Monday to Wednesday and Saturday from 10:00 AM to 6:00 PM; on Thursday and Friday from 10:00 AM to 8:00 PM; and on Sunday from 11:00 AM to 5:00 PM.
Does SEPHORA offer pickup and delivery services?
Yes, SEPHORA provides in-store pickup, curbside pickup, and same-day delivery services for your convenience.
Which popular beauty brands can I find at SEPHORA Chatham?
You can shop fan-favorite brands including Fenty Beauty by Rihanna, Drunk Elephant, Tatcha, Sephora Collection, Anastasia Beverly Hills, NARS, Estée Lauder, Chanel, Dior, and many more.
What types of products are available at SEPHORA in Chatham?
SEPHORA offers a wide range of products including makeup, skincare, hair care, tools and brushes, fragrance, and bath and body items.
In which languages does SEPHORA Chatham's staff communicate?
The store staff can assist customers in English, Spanish, French, Chinese, Japanese, and Korean.
What are the available payment methods and accessibility features at SEPHORA Chatham?
SEPHORA welcomes all customers including the LGBTQ community and accepts debit card payments. They also offer in-store shopping and pickup options.
How can I order products online or check for in-store events at SEPHORA Chatham?
You can visit SEPHORA's website for the Thames-Lea Plaza location to shop online, learn about exclusive product launches, and upcoming brand events.
What nearby shopping options are available around SEPHORA in Thames-Lea Plaza?
Nearby you can find Moores Clothing for Men, Penningtons, Reitmans, and Giant Tiger, offering a variety of men's, women's, and department store options to complement your shopping trip.
Are there any nearby dining options close to SEPHORA Thames-Lea Plaza?
Yes, Firehouse Subs Chatham Grand Ave. offers tasty sandwiches just a short walk from SEPHORA, perfect for a meal before or after shopping.
What services can I find near SEPHORA related to health and fitness?
Nearby, you can visit Planet Fitness for gym facilities and Macro Foods for health foods and supplements, supporting your wellness journey alongside your beauty routine.