SEPHORA

4.5
71 reviews

About

Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply Store
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. We can't wait to see you!

Details

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Location

SEPHORA
697 GRAND AVE W, CHATHAM, ON
N7L 1C5, Canada

Hours

Reviews

4.5
71 reviews
5 stars
58
4 stars
4
3 stars
2
2 stars
0
1 star
7
  • CC
    CB
    5 days ago
    1.0
    Most employees are helpful I was going here once a week at least — unfortunately due to the attitude and blatant rudeness of one, who then said nasty things about me as I was an ear shot away I will not be returning to this location and will be going to Windsor instead. I actually was so uncomfortable and embarrassed I just left the store even though I had went to make some purchases. Went all the way to Windsor instead. This was a disappointing experience since I had really liked the other employees every time I went in and enjoyed going up until now.
  • JD
    Juju Dh
    Sep 18, 2025
    1.0
    I did not have a pleasant customer experience the cashier was very unpleasant and made my day worse.
  • MR
    Mike Ray
    Sep 14, 2025
    5.0
    I told them my wife's name and they knew what she likes on her account. So easy to shop for her now! BTW Diana was very helpful ☺️
  • AA
    Aria
    Sep 4, 2025
    1.0
    Sephora in Chatham was great when they first opened. Now their customer service is terrible. They just push their new products on you and if you don’t go wanting to spend $500+ they don’t want to help you or care about you. I often spend quite a bit there on just my regular stuff but bc I am not open to their selling tactics ( im nice but firm,I’m not made of money) they don’t care about me when I walk in there. Very unprofessional they need to stop pushing sales and just let people be. You can’t sell me anything unless I want it, so I’m not very welcomed when I go in there. Please do better or most will just end up shopping online.
  • BM
    Brielle Malone
    Aug 26, 2025
    5.0
    I had lots of questions and was very clueless regarding makeup terms, but I got lots of help which provided me with lots of knowledge, and products tailored specifically to what I needed. Thank you Rilee for your great service!!

Frequently Asked Questions About SEPHORA

What are the regular store hours for SEPHORA in Chatham, ON?

SEPHORA in Chatham is open Monday to Wednesday and Saturday from 10:00 AM to 6:00 PM; on Thursday and Friday from 10:00 AM to 8:00 PM; and on Sunday from 11:00 AM to 5:00 PM.

Does SEPHORA offer pickup and delivery services?

Yes, SEPHORA provides in-store pickup, curbside pickup, and same-day delivery services for your convenience.