Certified by Benefit Cosmetics BrowBar • Apr 12, 2026
Waxing Hair Removal SalonCosmetics StoreBeauty Salon
Your brows. Our obsession. As the #1 brow brand worldwide, at Sephora Thames-Lea Plaza we’ve got ALL the goods for newbies, pros & everyone in between. Need a service – we do that too (pluck yea!). From brow wax to tinting and brow lamination we’ve got you covered! Trust us- we’re famous for a reason.
Details
Requires appointmentNot available
Credit cardAvailable
DebitAvailable
Mobile paymentsAvailable
Cash onlyNot available
Accepts checksNot available
[Free/Paid] wi-fiNot available
Onsite servicesAvailable
Wheelchair accessible entranceAvailable
Wheelchair accessible seatingAvailable
Location
Certified by Benefit Cosmetics BrowBar • Apr 12, 2026
Certified by Benefit Cosmetics BrowBar • Apr 12, 2026
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
Reviews
5.0
11 reviews
5 stars
11
4 stars0
3 stars0
2 stars0
1 star0
MT
Melissa Thomas
Feb 14, 2026
5.0
Jayla is truly exceptional! She’s been doing my wax and tint for a while now, and she always pays great attention to detail and makes sure I’m happy with the results. She’s friendly, engaging, and truly the best. She’s someone I’ll continue to book with and highly recommend!
MC
Myles Ciao
Feb 12, 2026
5.0
Jayla made my eyebrows and upper lip so perfect . She did the best job i have ever had . She takes the timeto mad them perfect . Not only does she mae my bows pwrfect but she is just such a pleasure to talk to . I will not go any where else but her seriously so happy i found her !!! Ladies go to benifit brow bar in sephoria( chatham ) Thank you once agan Jayla
Sincerely Lisa
MH
Minnie Hampel
Dec 12, 2025
5.0
Did an amazing job.
CB
Charlyze Beauvais
Nov 23, 2025
5.0
I recently had my brows done at the brow bar and had an amazing experience! Jayla waxed and tinted my eyebrows, and she did an incredible job. She was so nice and professional, and I absolutely loved the results. I wouldn’t trust my brows with anyone else. Highly recommend coming here!!
DM
Dee Meurkes
Nov 21, 2025
5.0
Jayla was very thorough and took great care when tinting and waxing my brows. She was very clean and made sure everything was perfect I’m very happy that this service is available in our Chatham store again. I will definitely be back to see her again
Frequently Asked Questions About Benefit Cosmetics BrowBar
WHAT’S INCLUDED IN MY BENEFIT BROW SERVICE?
Each Benefit experience is unique to YOU and your needs. Your Brow &
Beauty Expert (BBE) will kick things off with an in-depth consultation to
ensure you walk out feeling (and looking!) great. Our personalized Brow
Mapping allows you to see which hairs need to go and which need
to grow to achieve I'm-actually-obsessed brows. At the end of the service,
your BBE will wrap things up by styling your brows, so you’ll be ready to
take ’em out and show ’em off.
WHAT IS BROW MAPPING?
Our personalized Brow Mapping technique helps find where the brow
should start, arch, and end, and spots any hairs that need to be removed.
This process ensures you’re not just getting any ol’ brow shape, you’re
getting the brow shape that’s right for you. Once you've mapped out your
shape, your Brow & Beauty Expert will work with you to achieve that shape
through a service, product, or both.
HOW SHOULD I PREPARE FOR MY UPCOMING BEAUTY SERVICE?
Brow and Lash Tint services: If you have never had dye or tint on your hair,
brows, or lashes, you must have a 24-hour patch test* before receiving a
tint service. Just drop by your nearest Benefit to get one, no appointment
required. Say no to self-tanning or spray tanning for 24 hours before and
after your tinting service.
Brow Lamination services: If you have allergies to hair dye or perming
solutions, you must have a 24-hour patch test* before receiving a
lamination service. Swing by your local Benefit to get one, no appointment
required. Make sure you haven't had a brow lamination within the 6 weeks
prior to your appointment.
*48 hours in some countries
I’M RUNNING LATE. WHAT’S YOUR LATE POLICY?
We get it, things happen! We’ll do our best to accommodate. However, if
you’re more than 5 minutes late for your appointment, your spot may be
given to another customer.
WHAT AGE DO I NEED TO BE TO RECEIVE A BEAUTY SERVICE?
Refer to the age minimum when booking to see whether you’ll need a
parent or guardian present at the time of appointment to give consent for
the service.
DO I NEED TO MAKE AN APPOINTMENT?
Appointments are recommended, but we do accept walk-ins.
I DON’T LIVE NEAR A BENEFIT BOUTIQUE, BUT MY BROWS COULD USE
SOME LOVE. WHERE CAN I GET A BEAUTY SERVICE DONE?
We have 5,000+ Brow & Beauty Experts around the world who can’t WAIT to
give you brows that wow, show your lashes some love, and pamper your
pores. Visit our Store Locator to find your nearest Benefit services location.
What services does Benefit Cosmetics Brow Bar at Sephora Thames-Lea Plaza offer?
They offer brow waxing, brow tinting, brow lamination, facial waxing, brow mapping, brow threading, and other related beauty services.
What should I do to prepare for my brow tint or lamination service?
You must have a 24-hour patch test at least before receiving a tint or lamination service to check for allergies. Avoid self-tanning or spray tanning 24 hours before and after tinting.
Do I need to make an appointment at Benefit Cosmetics Brow Bar?
Appointments are recommended but walk-ins are accepted as well.
What happens if I’m late for my appointment?
If you are more than 5 minutes late, your appointment might be given to another customer, though they will try to accommodate you if possible.
What age restrictions are there to receive beauty services?
Age minimums vary by service; check during booking to see if a parent or guardian’s consent is needed at the appointment.
What payment methods are accepted at this Benefit Cosmetics Brow Bar?
They accept American Express, Mastercard, Visa, Apple Pay, Samsung Pay, Android Pay, contactless payments, and cash.
Is the Benefit Cosmetics Brow Bar accessible for wheelchair users?
Yes, it has wheelchair accessible entrances and seating.
How can nearby places like Starbucks and Mercato Fresh enhance my visit to Benefit Cosmetics Brow Bar?
You can grab a coffee at Starbucks before or after your appointment, or pick up groceries at Mercato Fresh nearby, making your visit convenient and time-efficient.
Are there other shopping options near Benefit Cosmetics Brow Bar at Sephora Thames-Lea Plaza?
Yes, nearby you can find clothing stores like Ardene, Carter's, Moores Clothing, Reitmans, and shoe stores such as Saucony and Shoe Place to complete a shopping trip.
What fitness or recreational places are close to Benefit Cosmetics Brow Bar?
Planet Fitness gym and Lark Park are nearby, so you can workout or relax outdoors before or after your brow appointment.
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