SEPHORA

Reviews

• SW

  Summer Whalen

  Mar 2, 2026
  5.0
  I went into the store and I was immediately greeted by the manager Erin. She was so nice and friendly. After that, I was looking at products and Marissa helped me out which she was also amazing to talk to. Both of them were lovely to talk to and made my experience one of the best it’s ever been
• AE

  Araoye Elizabeth

  Feb 20, 2026
  5.0
  Every company deserves someone like Sue, she was exceptionally amazing to me as a customer. I could see that her work ethics even with her colleagues is top notch. Thanks Sue and Bashrat for helping out today
• MP

  M P

  Feb 19, 2026
  5.0
  Staff here is always so nice and helpful!:) Really helped with finding products to help with dryness after starting my new acne medication:)
• DD

  Digitalis09

  Feb 15, 2026
  1.0
  This is one of the worst Sephora locations I have been to. The store is messy, overcrowded and dirty. Many of the popular items are always out of stock. I was there today to redeem my birthday gift, and waited what seemed to be hours in line. The employees at the front did not seem to know what they were doing. After the enormous wait, I was given a box that had obviously been handled by another customer and was missing items inside. I don't think I will ever return to this store, and strongly recommend going somewhere else.
• PW

  Paige Whibbs

  Feb 14, 2026
  5.0
  Sumeya at Sephora Cambridge was fabulous and has wonderful customer service!