SEPHORA

4.0
84 reviews

About

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Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. We can't wait to see you!

Details

  • DebitAvailable

Location

SEPHORA
84 LYNDEN RD, BRANTFORD, ON
N3R 6B8, Canada

Hours

Reviews

4.0
84 reviews
5 stars
60
4 stars
3
3 stars
0
2 stars
2
1 star
19
  • VV
    Vic
    Jan 2, 2026
    2.0
    The displays were in an unacceptable condition and clearly had not been cleaned for customer testing. Selection was extremely limited, and I was ignored by staff for the entire thirty minutes I spent in the store.
  • GG
    G G
    Dec 21, 2025
    1.0
    Unfortunately I had a very poor experience with the store manager Viviane. I came in looking for The Sephora pencil sharpener for my Charlotte Tilbury lip cheat. An employee recorded the Ilia sharpener (Not knowing it was made specifically for a different lip liner that wasn’t universal). I purchased the product and left and used it. It destroyed my mini lip Liner. I promptly returned to the store and spoke with Vivian and she said that while they made a mistake, there was nothing she could do to replace the destroyed Product because they didn’t sell that size by itself (only in a kit). I asked for a discount instead to the re-buy the product. Vivian, the store manager said no. Vivian’s reaction was unprofessional, and she said, “I’ve been deling with you” all day in regard to some questions I had about another product. A customer asking questions about a product that interests them is part of their role. What’s the most frustrating about this is that she admitted that they made a mistake and said that there was nothing she could do to remediate the issue that was created that resulted in a destroyed product.
  • SS
    Shelly Spain
    Dec 21, 2025
    5.0
    There Products were amazing best Sephora I have Ben to
  • LL
    Laurie Lucci
    Dec 16, 2025
    1.0
    Sorry Brantford Sephora but when I can walk around a store for almost 10 minutes and not be approached or greeted by an employee on a Mon mid morning , you are doing something wrong
  • TU
    Thankyou Universe
    Dec 2, 2025
    1.0
    Worst staff ever!! They’re so so so rude! I cried bcz of them the way they taunt you treat you order you unbelievable! They talk about you to others in front of your face when u need help. Racism at peak! I request sephora manager or team to take action against this kind of behaviour. Im afraid to visit this location again. I would suggest everyone if you dont wanna spoil ur day or mood dont go here. They will probably give you attitude talk bad about you on ur face and then make faces.

Frequently Asked Questions About SEPHORA

What are the regular store hours for Sephora in Brantford?

Sephora in Brantford is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 9:30 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.

Does Sephora offer in-store pickup and curbside pickup services?

Yes, Sephora offers in-store pickup, curbside pickup, and same-day delivery services.