Business Details
About
Hair SalonBeauty Salon
Great Clips in Brantford, ON provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 265 King George Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Brantford, ON!
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.3
410 reviews
5 stars
274
4 stars
70
3 stars
16
2 stars
8
1 star
42
What are people saying?
AI-generated from recent customer reviews
Service Quality
Mixed reviews on service quality, with some customers praising attentive staff while others reported poor experiences and dissatisfaction with haircuts.
Staff Attitude
Customer experiences varied significantly; some found staff friendly and accommodating, while others reported rude or condescending behavior.
Online Booking
The online check-in system received positive feedback for convenience, allowing customers to manage wait times effectively.
Haircut Consistency
While many customers were satisfied with their haircuts, several reported significant issues with the quality and accuracy of the cuts received.
Cleanliness
The salon was frequently noted for its cleanliness and pleasant atmosphere, contributing positively to the overall customer experience.
- KSkrupa sheth3 days ago1.0Price is manipulating. On board price mentioned for shampoo is $10 when we about to checked in, the lady mentioned that price has been increased for long hair that is $22. Why it has not been clearly mentioned on the board. For slight long hair need to pay 12$ more it is completely unacceptable. Be mindful and careful next time. Please make sure to mention on board along with hair length price, so easy for the customers to take decision. If rules are changed update it immediately. Hard for customers to rely on it.
- AAAmrin AhmedNov 3, 20251.0Taylor, the store manager and stylist, was extremely disappointing and distressing. The customer service was poor. Taylor was exceptionally rude to a three-year-old child, speaking to her in an unkind and demeaning manner that left her really upset .The behavior appeared discriminatory and highly unprofessional, lacking the patience and compassion for her hairstylist role in a child-friendly setting. I urge management to take immediate action to improve staff training on respect and diversity, and I strongly advise others to avoid this salon. If you don’t want to ruin your day .
- IHImran HaneefNov 3, 20251.0Very disappointing experience with Tyler. The customer service was poor and the atmosphere was not welcoming. The hairdresser was extremely rude, and I would not return here again.
- SDSyeda DoomyaNov 2, 20251.0Traumatic Experience, Rudeness to Child, and Discriminatory Behaviour, Today I brought my three-year-old daughter for a haircut. The stylist, Taylor ( store manager as well) was immediately impatient and demonstrated zero tolerance for working with a young child. The stylist spoke very rudely to my three-year-old daughter, causing her significant distress and making the situation stressful and upsetting for both of us. A basic requirement of a child-friendly service is patience and warmth, neither of which was present. More concerningly, I felt the stylist’s tone, demeaning , and specific remarks directed toward her were highly discriminatory. The manner in which my daughter was spoken to was unprofessional and felt intentionally targeted. This behavior is unacceptable in any customer-facing role. Due to the hostile environment created by the stylist’s lack of patience and disrespectful communication with my three years old daughter, we decided to leave the salon immediately without a haircut. I urge the management to seriously address issues of both basic customer service and staff training regarding diversity and respect. I would strongly warn other parents, especially parents of minority groups, to avoid this establishment.
- SSsandy sOct 29, 20251.0I checked online even though took other person sitting beside me, despite two people in store . Seems racial discrimination, never visit store again
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and services does Great Clips at Northridge Plaza offer?
Great Clips offers affordable haircuts for men, women, and kids along with beard trims, bang trims, shampooing, blow drying, and styling. Some salons also provide perms.
Can I walk in without an appointment?
Yes, Great Clips accepts walk-ins anytime during business hours. You can also use Online Check-In to add your name to the waitlist and save time.
How does Online Check-In work at Great Clips?
Online Check-In lets you add yourself to the waitlist remotely, see estimated wait times, and receive a text alert when your wait is about 15 minutes, so you can avoid waiting in the salon.
Are appointments required at Great Clips Northridge Plaza?
No appointments are needed. Great Clips operates as a walk-in salon, but Online Check-In is available for convenience and shorter wait times.
What are the salon’s regular operating hours?
The salon is open Monday to Friday from 9 AM to 8 PM, Saturdays from 9 AM to 6 PM, and Sundays from 9 AM to 4 PM.
Does Great Clips provide hair coloring or perm services?
Great Clips salons do not offer hair coloring. Perm services are available only at select salons; please call the Northridge Plaza location to confirm availability.
What payment methods are accepted at Great Clips Brantford?
The salon accepts major credit cards including Mastercard and Visa.
What popular locations are near Great Clips Northridge Plaza that I can visit before or after my haircut?
Nearby you can visit Telus mobile stores for phone needs, enjoy a meal at Mexicali Rosa's diner, or browse children's clothing at Once Upon A Child store.
How can visiting nearby Hakim Optical complement my visit to Great Clips?
After your haircut, consider visiting Hakim Optical nearby for eye exams or to pick out new glasses, offering a convenient one-stop shop experience for grooming and vision needs.
Are there any churches or community centers near Great Clips Brantford?
Yes, The Brantford Gospel Lighthouse, a Pentecostal church, is nearby if you'd like to attend services or community events before or after your salon visit.