Business Details
About
Cosmetics StoreBeauty Supply Store
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more.
In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability varies by location):
1. Enter from Kingston Rd. East
2. Look for Sephora's curbside pickup signs
3. Park in designated space
You can also try Same-Day Delivery to get your beauty delivered directly to you*. (*Delivery fees apply. Availability based on delivery location.)
We can't wait to see you!
Details
- Requires appointmentNot available
- Curbside pickupAvailable
Location
Hours
Reviews
3.8
517 reviews
5 stars
297
4 stars
70
3 stars
21
2 stars
19
1 star
110
- STSukhmanat Thukral6 days ago1.0Went in to sephora today and the environment was totally weird. There was a man following me and my friend around the entire time it made us so uncomfortable. He was looking at us through the mirrors and walking in the adjacent aisle to us. On top of that, an employee kept forcing a product on us. Weird.
- JJJaneNov 16, 20251.0Shannon needs intensive training on how to deal with clients, she lacks customer service skills very rude
- AMAlisha Maloney-BlakeNov 14, 20252.0The only reason I’m giving two stars is cause the last time I visited I placed an in store pickup and the associate wasn’t rude or seemed miserable. I absolutely hate going to this location and only go unless I have to.
- GKGrace KNov 3, 20251.0manager unprofessional and rude. I was trying to exchange an item that had exceeded the 30 days. When the cashier told me I couldn’t, I said okay (wasn’t putting up a fight). Not sure why the manager even needed to come out as the cashier had it handled
- SCSuzette ChambersSep 29, 20251.0Review for Sephora Ajax I purchased a Sephora blush palette from this location back in July, but when I finally opened it to use, I discovered it was completely broken. When I brought it back to the store, I was told about the 30-day return policy, which I completely understand. However, I asked to speak with the manager to see if there could be an exception. The manager advised me to call Customer Care, saying they could help. When I called Customer Care, they told me they cannot assist with in-store purchases and that this issue could only be handled by the store. This left me completely stuck — was the manager misinformed, or was Customer Care wrong? Either way, I was given incomplete information and no resolution. To make matters worse, the manager was a bit dismissive, which made the situation feel even more frustrating. At this point, I’ve decided I will only order my products online in the future, since the in-store experience felt disorganized and unhelpful. I wanted to share this feedback in the hope that Sephora Ajax improves its communication and ensures both staff and Customer Care give consistent, accurate information to customers.
Frequently Asked Questions About SEPHORA
What are the regular store hours for SEPHORA in Ajax?
SEPHORA in Ajax is open Monday to Friday from 9:00 AM to 9:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 18:00 PM.
Does SEPHORA Ajax offer in-store and curbside pickup?
Yes, SEPHORA Ajax offers both in-store and curbside pickup services for customer convenience.
Is same-day delivery available from SEPHORA in Ajax?
Yes, SEPHORA Ajax provides same-day delivery options depending on your location, with applicable delivery fees.
Are appointments required to shop at SEPHORA Ajax?
No, appointments are not required for shopping at SEPHORA Ajax; you can visit the store anytime during open hours.
What brands can I find at SEPHORA Ajax?
SEPHORA Ajax offers a wide range of brands including Fenty Beauty by Rihanna, Drunk Elephant, Anastasia Beverly Hills, NARS, Estée Lauder, Chanel, Dior, and many more.
What pickup hours should I note for orders at SEPHORA Ajax?
Pickup hours are Monday through Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM; holiday hours may vary.
Where is SEPHORA Ajax located?
SEPHORA Ajax is located at 140 KINGSTON RD E, SPC K5A, Ajax, ON, L1Z 1G1, Canada.
What popular nearby places can I visit near SEPHORA Ajax?
Near SEPHORA Ajax, you can visit Roots for clothing and fashion accessories, Healthy Planet for health foods and supplements, and Five Guys for a quick burger meal.
Are there other beauty-related stores near SEPHORA Ajax?
Yes, nearby beauty spots include Charlotte Tilbury, a beauty salon and spa, and Benefit Cosmetics Brow Bar for retail and beauty services.
How can nearby retail stores help enhance my shopping experience around SEPHORA Ajax?
After visiting SEPHORA Ajax, you can explore nearby retailers like DSW Designer Shoe Warehouse for shoes or Addition Elle and Reitmans for women's clothing and fashion accessories, making it a convenient shopping trip.