Lush Cosmetics Penn Square Mall

4.6
361 reviews

About

Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply Store
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Lush Cosmetics Penn Square Mall
1901 NW Expressway, Oklahoma City, OK
73118, United States

Hours

Reviews

4.6
361 reviews
5 stars
283
4 stars
50
3 stars
16
2 stars
3
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist.

Product Quality

Customers consistently expressed love for the products, particularly the bath bombs and skincare items, noting their effectiveness and natural ingredients.

Store Atmosphere

The store is often described as having a pleasant aroma and a vibrant atmosphere, although some found it too crowded and overwhelming.

Mixed Experiences

While many reviews were positive, there were notable complaints about poor customer service experiences and issues with store policies.

Pricing Concerns

Some customers mentioned that while they love the products, they find them to be on the pricier side.
  • JR
    Jack Rainey
    Oct 14, 2025
    5.0
    Emma was great! Super knowledgeable about all the products offered and made my day. Easily my best experience in a Lush. Thanks Emma!
  • KO
    Kathryn O'Donnell
    Sep 15, 2025
    5.0
    I LOVE LUSH AND EVERYTHING ABOUT IT. This location was exactly what you want when you go to a Lush store. They had everything and plenty of it. Also E.T. Bath bomb!!! Love bath bombs from here. They are the best. No other bath bomb can compare. The customer service was amazing as always.
  • TG
    Teelyn Grace
    Sep 7, 2025
    5.0
    Caroline was so freaking amazing and helpful she went above and beyond helped me with everything I was unsure about helped me with face mask honestly the coolest store I’ve been in Hayley was also super friendly and helpful they deserve raises for real haha
  • SH
    Sarah Hurd
    Aug 24, 2025
    5.0
    The employees were so kind to my 4 year old and let her play with a bath bomb of her choice. They also helped her pick out products and were truly amazing. My momma heart was full. Love your products and culture!
  • HD
    Heather Dame
    Jul 26, 2025
    5.0
    I have been buying from Lush for almost 10 years, I am pro 2nd amendment and dont really care about their whole social justice fight but I will still buy their products and will continue. The employees still treat everyone with respect and their products are amazing. I dont care what you believe as long as you don't force me to think that way and they don't shove it in your face.

Frequently Asked Questions About Lush Cosmetics Penn Square Mall

What kind of products does Lush Cosmetics Penn Square Mall offer?

Lush Cosmetics Penn Square Mall offers fresh, handmade, cruelty-free, and vegetarian products including bath bombs, bubble bars, hair treatments, hair masks, shower gels, toothy tabs, body scrubs, face cleansers and moisturizers, and body lotions.

What are the operating hours of Lush Cosmetics at Penn Square Mall?

The store is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 12:00 PM to 6:00 PM.