Business Details
About
Hair SalonBeauty Salon
Great Clips in Broken Arrow, OK provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 1346 E Hillside Dr offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Broken Arrow, OK!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.2
272 reviews
5 stars
176
4 stars
41
3 stars
15
2 stars
12
1 star
28
What are people saying?
AI-generated from recent customer reviews
Service Quality
Mixed reviews on haircut quality; some customers received excellent cuts while others experienced uneven or poorly executed styles.
Staff Professionalism
Inconsistent professionalism among staff; some customers reported friendly and attentive service, while others encountered rudeness and lack of care.
Wait Times
Long wait times reported, especially for those who checked in online; some customers expressed frustration with management and staffing issues.
Customer Experience
Positive experiences highlighted by attentive staff and good customer service, but negative experiences noted regarding unprofessional behavior and dissatisfaction with haircuts.
Online Check-in
The online check-in system is appreciated for convenience, but issues with accuracy and wait times were frequently mentioned.
- LNLarry NicholsOct 9, 20251.0I am very disappointed that you do not honor greatclips coupons from another great clips location
- DTDdd “Ddd” TAug 17, 20252.0Disappointed at the hairstylist. My kid's hair was uneven and afterwards left hair all over his face and neck area - did not even blow dry or help wipe off the hair. They seemed inattentive to what they are doing.
- CIChelsea IdensohnAug 13, 20251.0Beware of Brett – Worst Service and poorly supervised Team Two weeks ago, I went to Great Clips for a simple blunt trim and left devastated. A stylist who had only been cutting hair for two months chopped my waist-length hair up to my shoulders, despite my clear instructions. I sat in the chair holding back a panic attack, stupidly paid and over tipped, and went home in tears—only to realize one side was much longer than the other. I returned days later to complain, not for a fix, but to warn management that a new hire should not be left unsupervised. Instead of empathy, Brett was incredibly rude and condescending, refused to apologize, and told me to come back in an hour so he could “even it out.” This was a traumatic and heartbreaking experience. Brett and that unqualified stylist should be ashamed. I will never return, and I hope management addresses this before another young woman goes through something like this.
- CWCharlie WilsonAug 7, 20252.08-7-2025 I tried using Great Clips for the first time today, and was very disappointed. I'm actually used to "online checkin" from appointments with Sport Clips. But, with Great Clips, after checking-in online, the notification said that I could "start heading their way" as my time slot was 15 minutes away. Upon arrival, I saw one employee who was helping two kids who just arrived before me. After getting both kids in their salon chairs, the employee asked if I checked in online, and I said "yes". After verifying my spot she proceeded to tell me that it'd be a long wait, and "if I have something else to do, to go and do-it", so I left and came back 30 minutes later. This time, there were two workers present, and the original worker was almost done with the 2nd kid from my first checkin. There were at least 6 new people in the lobby now. The second employee proceeded to ask if I checked in online, and I said "yes" and gave my name and situation from 30 minutes ago. The second employee said that I'd have to wait further, because they couldn't find me in the system. I decided to leave the promotional coupon with the 2nd employee, to gift it to the next person in line, and cancel my appointment. I'm very disappointed with this experience, because all I needed was a buzz on the sides, and nothing else. Takes 5 minutes. They lost my business and gained this review. Reason for not leaving a 1 star review, is because technology was to blame (or so we think).
- SMsteve muellerJul 8, 20255.0Brett was extremely professional, efficient, detail oriented, skilled and kind. Will come back.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What services are available at Great Clips The Shops at Broken Arrow?
Great Clips offers haircuts for men, women, kids, and seniors, as well as beard trims, bang trims, shampooing, conditioning treatments, short and long hair styling, formal hair styling, and perms at select salons.
Do I need an appointment to get a haircut at Great Clips?
No appointments are necessary. Great Clips is a walk-in salon, though you can use Online Check-In to save your spot on the waitlist and reduce waiting time.
How does Online Check-In work and how can it save me time?
Online Check-In allows you to add yourself to the salon waitlist from your smartphone, view estimated wait times, and receive ReadyNext text alerts when your wait time reaches 15 minutes, so you can plan your arrival accordingly.
What payment methods are accepted at Great Clips in Broken Arrow?
Great Clips accepts Mastercard, Visa, and debit card payments. They do not require cash-only payments.
What are the operating hours of Great Clips at The Shops at Broken Arrow?
The salon is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM. It is closed on Thanksgiving and Christmas Day.
Does Great Clips offer hair coloring services?
No, Great Clips salons do not provide hair coloring services.
Are Great Clips salons wheelchair accessible?
Yes, Great Clips salons have wheelchair accessible entrances for customer convenience.
What is Clip Notes and how does it enhance my haircut experience?
Clip Notes is Great Clips' system that saves details of your previous haircuts so any stylist can provide a consistent and personalized haircut every time you visit.
What nearby shopping options are available around Great Clips at The Shops at Broken Arrow?
Nearby shopping options include Broken Arrow Runner, a shopping center and clothing store, and GNC Live Well, which offers vitamins and supplements. Customers can visit these before or after their haircut appointment.
Are there other hair and beauty salons near Great Clips at The Shops at Broken Arrow?
Yes, nearby beauty salons include Audrey The Hair Witch and Sport Clips Haircuts of Broken Arrow. Also, Beautiful Nails offers nail and beauty spa services close by, providing additional options for personal care.
Where can I find nearby places to eat around Great Clips at The Shops at Broken Arrow?
Nearby dining options include Shawarma Shack for Middle Eastern cuisine, Crumbl Cookies for desserts, Panda Express for Chinese fast food, Outback Steakhouse for steak, and Five Guys for burgers, offering customers tasty options before or after their salon visit.