Great Clips in Willoughby, OH provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 36245 Euclid Ave offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Willoughby, OH!
Mixed reviews on service quality, with some stylists praised for their skills and friendliness, while others received criticism for poor haircuts and lack of professionalism.
Staff Competence
Several customers highlighted specific stylists, like Nina and Maria, for their excellent work, while others reported negative experiences with different stylists who did not meet expectations.
Customer Experience
Many customers appreciated the friendly atmosphere and quick service, but some expressed frustration over long wait times and unprofessional behavior from staff.
Online Check-In
The online check-in system was noted as a convenient feature that helps reduce wait times for customers.
Inconsistency
There were reports of inconsistent haircut quality, with some customers leaving satisfied while others felt their requests were not understood or executed properly.
CU
Carol Usay
Nov 5, 2025
4.0
Plus people , very good price for a haircut. Close to home. What more could you want other than close to home.
AP
A P
Nov 4, 2025
2.0
Stylists are very hit or miss, even with a simple taper sides and a scissor trim on the top.
Do not expect them to follow the check-in order either - I was #1 in line, at the counter for check-in but the stylist asked me to wait and then took #6 (two individuals) who walked in just shortly before me.
Loved the convenience, but will likely not be back.
DK
Diane Klish
Oct 28, 2025
5.0
Always go here.
EE
Eva
Oct 18, 2025
1.0
Would not recommend Maria! Butchered my hair to almost looking like a cancer victim growing hair out…where do you get these people?! Awful! Get some more training
EI
Edward Nishnic III
Oct 17, 2025
5.0
I usually never leave reviews, but the service here was spectacular! Came after finishing work I had here out of town and credit where credit is due, my hair was well taken care of. On a next very professional barber like level. I’m impressed to say the least. The woman who did my hair went above and beyond. I believe her name was marie or Mary P, I could be wrong and apologies I can’t quite remember correctly off the top of my head. She’s older and has glasses. Nonetheless she was super informative/helpful in every way. Her experience and passion shined above all else. I live far, but im gonna try to come back to this specific location for a cut. My dad also got his cut and the other woman did an amazing job. Thanks for the cuts!
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services does Great Clips Willow Plaza offer?
Great Clips Willow Plaza offers affordable haircuts for men, women, and kids as well as beard trims, bang trims, shampooing, blow drying, and hair styling. Some locations may also offer perm services.
Do I need an appointment to get a haircut at Great Clips Willow Plaza?
No appointment is necessary. Great Clips Willow Plaza is a walk-in salon but you can use Online Check-In to save time by adding yourself to the waitlist before you arrive.
How does the Online Check-In work at Great Clips?
You can check in online to see estimated wait times and add yourself to the waitlist. You may also sign up for ReadyNext text alerts to receive a notification when your wait time reaches 15 minutes.
Does Great Clips Willow Plaza sell haircare products?
Yes, they offer several lines of branded haircare products including Solutions by Great Clips®, Tea Tree Solutions, and GRIT @ Great Clips™, as well as popular commercial brands like American Crew®, Paul Mitchell®, and Sexy Hair®.
What are the operating hours for Great Clips at 36245 Euclid Ave in Willoughby?
The salon is open Monday to Friday from 9:00 AM to 7:30 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 9:00 AM to 4:00 PM. It is closed on Thanksgiving Day and Christmas Day.
Can I request a specific stylist using Online Check-In?
No, to ensure stylist safety, specific stylist requests aren’t available via Online Check-In. However, you can request a stylist when you arrive at the salon but it might increase your wait time.
What payment methods does Great Clips Willow Plaza accept?
They accept major credit cards including MASTERCARD and VISA, and also accept debit cards.
How can I find Great Clips Willow Plaza if I’m visiting nearby Penn Station East Coast Subs?
Great Clips is located within Willow Plaza at 36245 Euclid Ave, very close to Penn Station East Coast Subs, so after grabbing a sandwich you can easily walk next door for a haircut or trim.
Are there other hair salons nearby Great Clips Willow Plaza?
Yes, there are nearby salons including another Great Clips salon, Supercuts, Best Cuts, and Leaf's Hair Lounge, offering a variety of hair services in the Willoughby area.
What local spots can I visit after my haircut at Great Clips in Willow Plaza?
After your haircut, you can visit nearby places like Barb & Pattys Willo Beverage & Liquor for drinks, Candy Cloud for coffee or bubble tea, or enjoy a meal at Gril Craft BBQ or Jersey Mike's Subs located nearby.