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SEPHORA

4.3
(239 reviews)

Business Details

(440) 617-0708

About

Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply StoreSephora
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection—plus a growing selection of Korean beauty products. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability varies by location). You can also try Same-Day Delivery to get your beauty delivered directly to you*. (*Delivery fees apply. Availability based on delivery location.) We can't wait to see you!

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

SEPHORA
160 CROCKER PARK BLVD, WESTLAKE, OH
44145, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 6:00 PM

Reviews

4.3
239 reviews
5 stars
173
4 stars
26
3 stars
9
2 stars
9
1 star
22
  • ET
    Eva Tashro
    Mar 9, 2026
    5.0
    Fantastic service I got color matched to the perfect foundation and concealer and lipstick it was fantastic and every time I come in the staff is so friendly
  • SS
    Shawn
    Feb 27, 2026
    1.0
    I had a very disappointing experience while making a scheduled delivery at this location. After confirming with staff that I was there for a delivery and being directed to the rear entrance, an employee (Amy Kooks) greeted me by asking if I was there to pick up trash. I found this assumption unnecessary and unprofessional, especially since staff had already communicated that a delivery driver was on site. When I followed my company’s insurance policy and delivered the skids to the door only, the employee became upset and took a photo of my badge. As a professional driver, I expect to be treated with the same level of respect I give others. Unfortunately, this interaction fell short of that standard.
  • AS
    Alanah Spikes
    Feb 25, 2026
    5.0
    I went into Sephora earlier today and had one of the best experiences! The girls there were so sweet and helpful they helped me find a wonderful mascara and convinced me sign up for the rewards to claim my birthday gift! So kind 10/10 💗
  • DS
    Dolly Spikowski
    Feb 18, 2026
    5.0
    I truly felt welcomed in this store. The team’s attitude was exceptional — warm, professional, and genuinely positive. I have visited Sephora locations in several states and had begun to feel that the level of customer service was declining. This store completely restored my confidence in the brand. Thank you for delivering the kind of experience that sets the standard.
  • SC
    Sandra Croucher
    Feb 11, 2026
    2.0
    Visited the Sephora store at Crocker Park in Westlake Ohio this evening around 7 pm. 6 or so employees working. I waited as the only person in line for 10 minutes while they all gabbed behind the counter and chatted with each other. At one point I tried to approach the register with my items and one of the female employees told me they were talking and I had to wait. I left my items on the counter and left. It was one of the worst experiences with retail I’ve ever had.

Frequently Asked Questions About SEPHORA

What are the regular store hours for SEPHORA in Westlake, OH?

SEPHORA is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 6:00 PM.

Does SEPHORA offer pickup and delivery options?

Yes, SEPHORA offers in-store pickup, curbside pickup, and same-day delivery services, with availability depending on the location and delivery area.

Brand Certified Facts from SEPHORA

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Certified April 12, 2026Yext Knowledge Graph
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