Lush Cosmetics Crocker Park

4.6
187 reviews

About

Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply Store
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Lush Cosmetics Crocker Park
239 Main Street, Westlake, OH
44145, United States

Hours

Reviews

4.6
187 reviews
5 stars
143
4 stars
25
3 stars
9
2 stars
3
1 star
7

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers consistently praised the staff for being friendly, knowledgeable, and helpful, enhancing their shopping experience.

Product Quality

The products received high marks for being effective, natural, and ethically sourced, with many customers expressing love for specific items.

Store Atmosphere

The store is described as clean, well-organized, and inviting, contributing to a positive shopping experience.

Customer Service Issues

Some customers reported negative experiences related to service, including rudeness from staff and issues with store policies.

Pricing Concerns

Several reviews mentioned that while customers love the products, they find them to be on the expensive side.
  • KK
    Kay
    6 days ago
    5.0
    Very awesome staff and wonderful products! I wish i could have bought everything. Lush’s associate Ben was amazing!! He was very knowledgable and kind :)
  • HB
    Heather B
    Aug 30, 2025
    5.0
    🏩Lush is luscious luscious ! Have been a shopper when in cities in Ohio for 2 decades. Truly ethical & ✋🏻 made beauty products unlike ANY other company! Lush goods like Karma, Breath of God & Sleepy are my return faves. Perfume solids that last, lotion & hair wash/cond🧼, the 🛁 💣 OGs! Revive & Power for my daughter's mixed curls are amazing & Magic🪄 Crystals will soothe away the 🌎 mess for even 20 seconds! Lush stands against animal testing, ethically sources Shea 🧈 & Tonka & all ingredients. Sign on door says NO ICE! 👇🏻 🎤! Lastly, I love Lush staff, hip, liberal, helpful humans who also stand for something, this ain't Sephora or Ulta folks! ✌🏻 C 4 yr self
  • PT
    Pragya Tiwari
    Aug 27, 2025
    5.0
    The staff is sooo amazing here! Made me feel welcome and helped! Sage answered sooo many of my questions, offered to help me sample some of body washes I was interested in, cut out soaps to the sizes I wanted, and brought out items from the back when I wasn't satisfied with the last one left on the shelf! He did not make me feel like an inconvenience even once, and even helped me check out! He was very kind and patient! Brenda was also kind and helped me Demo a shampoo bar I liked! So happy, will visit again! Visited again, Brittany was so kind and helpful and helped me choose gifts for my family! It’s always great coming here!
  • KH
    kelly hall
    Aug 25, 2025
    5.0
    The employees here are very friendly and helpful i love this place
  • LE
    Lisa Engel
    Jul 15, 2025
    5.0
    I have shopped at this Westlake location before, but usually looking for a gift. Today I went to the store to better understand foot, body, face exfoliation options. Sage was very knowledgeable and I ended up choosing RubRubRub. The main reason I made my purchase was the demonstration and insights about the differences. Thanks, Sage.

Frequently Asked Questions About Lush Cosmetics Crocker Park

What are the operating hours for Lush Cosmetics Crocker Park?

Lush Cosmetics Crocker Park is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.

What kinds of products does Lush Cosmetics Crocker Park offer?

They offer fresh, handmade, cruelty-free, and vegetarian products such as bath bombs, bubble bars, hair treatments, face cleansers, and body lotions.