Business Details
About
Barber ShopNail Salon
Experience total man care one premium barber cut, beard trim, men's manicure, and men's pedicure at a time. Welcome to Hammer & Nails - Westerville, a higher level of full-service men's care for extraordinary men. We're much more than your average barbershop in Westerville, OH. We're a high-end membership-based men's grooming lounge changing the men’s grooming game, one premium barber cut, men's manicure, and men's pedicure at a time. At our local men's grooming club, you get two extraordinary services each month for one affordable price. Look impossibly good. Feel impossibly great. Book your appointment now!
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hammer & Nails - Westerville
405 Polaris Parkway, Westerville, OH
43082, United States
Hours
Reviews
4.8
1,096 reviews
5 stars
987
4 stars
50
3 stars16
2 stars
17
1 star
26
What are people saying?
AI-generated from recent customer reviews
Staff Quality
Customers consistently praised the staff for their friendliness, professionalism, and skill, with many specific stylists receiving high recommendations.
Service Experience
Overall experiences were described as enjoyable and relaxing, with many customers appreciating the atmosphere and quality of service.
Inconsistency Issues
Some customers reported inconsistencies in service quality and issues with customer service, particularly regarding membership and appointment management.
Pricing Concerns
A few reviews mentioned dissatisfaction with pricing and perceived value, indicating that some customers feel the services may not justify the cost.
Atmosphere
The establishment was frequently noted for its pleasant and relaxing environment, contributing positively to the overall customer experience.
- CCChase2 days ago5.0First time having Shanda cut my hair and beard and she did a great job with both with attention to detail on both always make you feel good thanks again
- SHStephen HaleNov 14, 20255.0Great experience and great energy. Cut was perfect
- J9JMLGamer 920Nov 13, 20255.0Abby was great. Very friendly and helpful and got everything just right!
- DKDavid KimbroughNov 5, 20255.0Tia is amazing. She is very good at what she does and there is never a dull moment.
- DSDylan stultsNov 3, 20255.0Accidentally booked two different stylist one for haircut and another for facial treatment… sucks that’s split in the app however both stylist were absolutely fantastic. I’ve been getting cut the past few months with Shanda and she’s been more than fantastic.. Shanda and Abby, highly recommend. 5 stars..check out hammer & nails if you haven’t great staff
Frequently Asked Questions About Hammer & Nails - Westerville
Who are we for?
We are proud to serve all members of our community. Our concept was founded with men in mind, but everyone is welcome in our shop.
Do you offer gift cards?
Yes! Purchase gift cards in-store or online on our website to gift to your friends and family.
Do I need a membership to make an appointment?
Nope, our shop is open to members and non-members.
Do I need an appointment?
Walk-ins are always welcome, but we recommend using our website or App to schedule your appointment online. You can also call our shop and book or change your appointment!
Are there any perks of being a member?
Hammer & Nails Grooming Club members receive access to services and products and services at lower rates, discounts for friends and family, and complimentary spirits and beverages.
Is there a fee to be a member?
Each month your Membership dues pay for your included services at a discounted rate and allow you access to exclusive benefits, events, and more. There’s no fee to start or cancel a Membership.
Is there an annual contract for a membership?
Nope! The Men’s Grooming Club is month-to-month and risk-free. Don’t like long-term contracts? Good. Neither do we.
What happens if I don't use my services each month?
For current members any unused Classic or Premium services rollover each month. Once you pay for them, they're yours.
Can I share my services with family or friends?
Absolutely. Your Classic or Premium services can be transferred into another guest's profile, at your request. They can even be transferred to a gift card for an easy gift for friends and family.
What if I want to cancel my membership?
No problem. Just stop by your home location or provide written notice and we can cancel your account that day. You will have 60 days from your cancellation date to use your remaining credits.
What kind of nail services do you offer?
We only offer natural nail services and do not offer nail polish or enhancements.
Who can visit Hammer & Nails - Westerville?
Hammer & Nails - Westerville welcomes all members of the community, though it was founded with men in mind.
Can I purchase gift cards at Hammer & Nails - Westerville?
Yes, gift cards are available for purchase both in-store and online through their website.
Do I need a membership to book an appointment?
No, appointments are open to both members and non-members.
Is it necessary to schedule an appointment in advance?
Walk-ins are welcome, but scheduling through the website, app, or phone is recommended for convenience.
What are the benefits of becoming a Hammer & Nails Grooming Club member?
Members receive discounted rates on services and products, discounts for friends and family, and complimentary spirits and beverages.
Is there a contract or fee to join the membership?
Membership is month-to-month with no start or cancellation fees and no long-term contracts.
What happens to unused monthly services for members?
Unused Classic or Premium services roll over each month and are yours once paid for.
Can I share or transfer my services with others?
Yes, services can be transferred to another guest’s profile or to a gift card for friends and family.
What type of nail services are offered?
Only natural nail services are offered; nail polish or enhancements are not provided.
What nearby places can I visit before or after my appointment at Hammer & Nails - Westerville?
You can enjoy meals at nearby restaurants like Agape Mediterranean or Hot Chicken Takeover, work out at F45 Training Westerville, or relax with a massage at Dana Rae Massage.
How can nearby fitness centers benefit my visit to Hammer & Nails?
Gyms like F45 Training Westerville and Body Alive Polaris provide great options to work out before or after your grooming session for a complete wellness experience.
Are there beauty or health-related services near Hammer & Nails - Westerville?
Yes, nearby options include Columbus Aesthetic & Plastic Surgery, Central Ohio Skin and Cancer, and Beauty And The Beast Skin Bar for additional beauty and health care.