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Great Clips

4.3
(502 reviews)

Business Details

109 Westerville Plaza, Westerville, OH
43081, United States
(614) 898-3101

About

Hair SalonBeauty SalonGreat Clips
Great Clips in Westerville, OH provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 109 Westerville Plaza offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist. With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Westerville, OH!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • RestroomAvailable
  • Kid friendlyAvailable

Location

Great Clips
109 Westerville Plaza, Westerville, OH
43081, United States

Hours

Reviews

4.3
502 reviews
5 stars
338
4 stars
89
3 stars
22
2 stars
4
1 star
49

What are people saying?

AI-generated from recent customer reviews

Stylist Consistency

Customers experienced mixed results depending on the stylist, with some praising specific stylists while others reported dissatisfaction with their haircuts.

Customer Service

Many reviews highlighted friendly and attentive staff, with several customers noting positive interactions and responsiveness.

Communication Issues

Several customers expressed frustration over miscommunication regarding haircut requests, leading to unsatisfactory results.

Cleanliness and Environment

The salon was frequently described as clean and welcoming, contributing to a positive overall experience.

Wait Times

Some customers reported long wait times, particularly during busy periods, despite the availability of online check-in.
  • BW
    Beth White
    Feb 15, 2026
    5.0
    I believe her name was GiGi. She was absolutely the BEST!!!! She listened to what I wanted. Will definitely be back for her to take care of my hair.
  • JM
    Julieanna M
    Feb 15, 2026
    1.0
    It’s very hit or miss depending on the stylist. I’ve been coming to this location for years, and I’ve learned the hard way that I have to call ahead and book specific people because too many times I’ve left with a cut that didn’t match what I asked for, especially when it comes to bangs and face framing. I should have done that this recent visit as well but I didn't. Every time I ask for wispy bangs (which is a very common and simple request), I almost always walk out with blunt bangs instead. That tells me there’s a consistent communication issue. The frustrating part is that there have been a few amazing visits, and those are what kept me coming back, but this time completely broke my trust. I brought a reference photo and was very specific. I asked for wispy bangs that sit slightly below my brows, soft face-framing pieces, and pixie-like layers in the back. I even wrote it down so there would be no confusion. Everything was going well until the fringe. As soon as the bangs were cut, I could tell they were taken too short. I would have completely understood if the stylist(M.) had just been honest and said that. Instead, I was told the reference photo wasn’t my hair type or texture (it is,fine and straight like mine) and that the photo was edited because it had a face filter. The hairstyle itself is clearly achievable in real life. If she had told me upfront she wasn’t confident doing this cut, I would have waited for another stylist or kept my length. I actually love the back, but the bangs were uneven and I had to fix them at home. Now I’m stuck waiting for the front to grow out, and the front is the part that frames the face. This isn’t just about one haircut. It’s about a pattern of not following the reference photo, getting blunt instead of wispy, and there being no accountability when something goes wrong. I still tipped because I know she tried, but honesty would have gone a long way. I attached the reference photo, the result, and the length I started with so people can decide for themselves. When this place gets it right, it’s great, but the inconsistency and lack of communication are the reasons for the low rating.
  • RR
    Ray Rice
    Feb 12, 2026
    5.0
    Great cut!
  • AA
    Appraiser Accredited
    Feb 9, 2026
    4.0
    Kimberly is friendly and responsive to requests. Would come back.
  • JM
    Jamye McCray
    Dec 22, 2025
    5.0
    KIMBERLY is AMAZING! I have been to so many places (including the high expensive places) asking for a textured funky short cut for a woman that doesn't look like a bowl cut, or basic straight across or a "helmet", something I can wear for business professional in the office Monday through Friday that I can make fun and trendy when I work as a bartender too! She did not disappoint! She is always pleasant and fun to talk too. The facility is clean and the other stylists are very welcoming.

Frequently Asked Questions About Great Clips

What haircare services does Great Clips provide?

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

What is Online Check-In?

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.

Brand Certified Facts from Great Clips

Great Clips partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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