Business Details
About
Hair SalonBeauty Salon
Great Clips in Westerville, OH provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 7397 State Route 3 offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Westerville, OH!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.4
201 reviews
5 stars
92
4 stars
26
3 stars
15
2 stars
9
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, leading to negative experiences.
Haircut Quality
The quality of haircuts varied significantly, with several customers expressing dissatisfaction with their cuts and some praising specific stylists.
Wait Times
Customers frequently mentioned long wait times and issues with the appointment system, although some appreciated the online check-in feature.
Staff Friendliness
While some reviews highlighted friendly and accommodating staff, many others noted a lack of warmth and professionalism.
Overall Experience
Overall experiences were mixed, with some customers expressing a desire to return while others vowed never to return due to poor service.
- GWGlen WilliamsOct 30, 20255.0No wait today at all. That is almost unheard of I think I got lucky
- EOEvan OsburnSep 3, 20251.0Final straw for this place. Hair dresser was not cleaning her tools. I noticed as she was almost finished cutting my hair that her scissors and trimmers were all covered in hair as well as the towel they were laying on. They are just trying to turn a chair as fast as they can. Wont be going back.
- ALAnna LybrookAug 19, 20255.0We went in today and Inez was absolutely amazing. I’ve been several times before and this was the best experience I’ve had. I appreciate her very much.
- BTBill ThackerAug 18, 20251.0Never coming back to this locations hair is lopsided not straight cut horribly. My son's is shaved right up to a 2 inch length on the back it not shaved up high enough and looks crazy. I'm going to have to get another haircut to fix it. She did not do what I asked her to do this is the 2nd time and 2nd person I'm over it. It will grow back but I won't be back. If you wanna overpay for a cut done in a hurry and half ass then that's on you.
- BGBill GoldenJul 13, 20255.0I just do a basic short men’s haircut. The clipper setting is a one on the sides, tapered up to a little bit longer on top. I can usually go about four weeks on that. I don’t have a particular favorite hairstylist. They all do a pretty good job. I use the app to get an appointment estimate and that way I show up and don’t have to wait hardly at all. i’m pretty happy with Great Clips!
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and haircare services does Great Clips Northgate offer?
Great Clips offers affordable haircuts for men, women, kids, and seniors, along with services like beard trims, bang trims, shampooing, blow drying, hair styling including updos, and perm services at select salons.
How can I save time waiting for my haircut at Great Clips?
You can use Online Check-In via the Great Clips app or website to add your name to the waitlist, see estimated wait times, and receive ReadyNext text alerts when your turn is near.
Is an appointment required to get a haircut at Great Clips Northgate?
No appointment is needed. Great Clips welcomes walk-ins anytime, though Online Check-In helps you save time by putting you on the waitlist before arriving.
What are the hours of operation for Great Clips at 7397 State Route 3?
Great Clips is open Monday to Friday from 9 AM to 7 PM, Saturday from 9 AM to 6 PM, and Sunday from 9 AM to 5 PM, with some holiday closures and reduced hours.
Does Great Clips Northgate provide hair coloring or perm services?
Great Clips salons do not provide hair coloring, but perm services are available at some locations; please call the salon to confirm availability.
What payment methods are accepted at Great Clips?
Great Clips accepts major credit cards including Mastercard and Visa, as well as debit cards. Cash is not required.
Can I request a specific stylist when I check in online?
No, stylist requests are not available through Online Check-In for privacy reasons. However, you can request a specific stylist in person when you arrive, which may affect wait times.
What nearby places can I visit before or after my haircut at Great Clips Northgate?
Nearby you can visit Starbucks for coffee, Jersey Mike’s Subs for a quick meal, or Kroger Pharmacy for shopping and prescriptions. These make convenient stops before or after your salon visit.
Is there public transportation or other services near Great Clips Northgate to help customers get here?
Nearby services like Western Union and Coinstar are available, though no specific transit stations are listed. Customers can easily find this Great Clips location in the Northgate area of Westerville.
Are there any wellness or medical services close to Great Clips Northgate that customers might find useful?
Yes, My Vet Animal Hospital and Empowered Wellness for Her are nearby, providing veterinary and health services that customers might combine with a visit to Great Clips.