Business Details
About
Hair SalonBeauty Salon
Great Clips in Troy, OH provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 773 W Market St offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Troy, OH!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.2
220 reviews
5 stars
137
4 stars
42
3 stars
13
2 stars
7
1 star
21
What are people saying?
AI-generated from recent customer reviews
Staff Quality
Many customers praised the friendly and skilled staff, particularly mentioning specific stylists like Jeanette, Cierra, and Angela for their excellent service.
Service Speed
Customers appreciated the quick service and low wait times, often noting that they could get in and out efficiently.
Mixed Haircut Experiences
While many reviews highlighted great haircuts, there were several complaints about unsatisfactory results, including haircuts that did not match customer requests.
Management Issues
Some customers expressed concerns about management and staff attentiveness, with reports of poor communication and lack of direction from some stylists.
Cleanliness and Environment
The salon was generally described as clean, but there were complaints about loud music and some concerns regarding health safety practices.
- BBBeat-in BuzzardNov 2, 20255.0Jeanette was so cool and professional on how she cuts and grooms hair, I like the end results because she takes her time and care into her work of giving the customer a great haircut.
- BHbillie herrenOct 24, 20255.0Always on time
- SWSusan WOct 16, 20255.0Jeannette the manager is so awesome. She has been cutting our families hair for over 10 years. Love the new salon better parking.
- FGFloyd GreggSep 28, 20254.0Friendly staff, quick to get in and out, did a good job on haircut. Wish the company would stop giving me coupons I can't use though. Seems like I get a new coupon only when out of town and can't use them locally.
- CMCora MackensenSep 18, 20255.0Very nice. I always enjoy my treatment at Great Clips
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services are offered at Great Clips in Troy, OH?
Great Clips offers haircuts for men, women, kids, and seniors, as well as bang, neck, and beard trims. Additional services include shampoo, blow dry, hair styling such as updos, and some salons offer perms.
Can I walk into Great Clips without an appointment?
Yes, Great Clips operates on a walk-in basis with no appointments necessary. You can walk in anytime or use Online Check-In to save your spot on the waitlist.
How does Online Check-In work at Great Clips?
Online Check-In allows you to add yourself to the waitlist remotely, see estimated wait times, and receive text notifications when your wait is about 15 minutes, helping you save time at the salon.
What are the operating hours of Great Clips Troy Kroger Marketplace?
The salon is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM. It is closed on Thanksgiving Day and Christmas Day.
Does Great Clips offer hair coloring services?
No, Great Clips salons do not provide hair coloring services.
Can I request a specific stylist via Online Check-In?
No, specific stylists cannot be requested through Online Check-In; however, the salon uses Clip Notes to ensure consistent cuts by any stylist. You can request a stylist in person when you arrive, but it may increase your wait time.
What payment methods are accepted at Great Clips?
Great Clips accepts Mastercard and Visa credit cards as payment options.
Are there any nearby places I can visit before or after my haircut at Great Clips?
Yes, nearby places include The Honey Baked Ham Company for sandwiches and meats, Starbucks for coffee, and Kroger Fuel Center if you need to refuel or shop for groceries at the Kroger Marketplace where Great Clips is located.
Is there public transportation or other convenient nearby locations to find Great Clips?
Great Clips is located conveniently within the Troy Kroger Marketplace on W Market St, near other retailers like Verizon and Dollar General, making it easy to combine visits or find your way using popular nearby stores as landmarks.
Are there other beauty or grooming services near Great Clips?
Yes, nearby are Market Street Hair Company, Royal Nails & Spa, and Serenity at Miami-Jacobs Career College offering additional hair, nail, skincare, and spa services to complement your visit to Great Clips.