Business Details
About
Hair SalonBeauty SalonGreat Clips
Great Clips in Troy, OH provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 1880 W Main St offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Troy, OH!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.2
312 reviews
5 stars
181
4 stars
72
3 stars
19
2 stars
14
1 star
26
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Feedback on staff performance is mixed; while some stylists like Savannah and Paige receive high praise, others, including Brenda and Kelsey, are criticized for poor service and attitude.
Haircut Quality
The quality of haircuts varies significantly, with many customers expressing satisfaction, while others report severe dissatisfaction and mistakes.
Customer Service
Customer service experiences are inconsistent; some customers report friendly and attentive service, while others mention rudeness and neglect.
Cleanliness and Environment
The shop is generally noted for being clean, but some customers find the atmosphere uncomfortable due to loud music and other clients' conversations.
Wait Times
Many customers appreciate the quick service and minimal wait times, especially when using the online check-in system.
- MKMadeeha KhanDec 10, 20255.0My daughter is two years old and we used to go to cookie cutters, but since moving here haven’t gotten a haircut for her. The staff did an amazing job and had little toys and lollipops for the kids to play with. Fabulous haircut for my little girl! Thank you
- JDJanet DruckNov 6, 20255.0Savannah has been cutting my hair for several years. She does a great job.
- BCBrandon CarteauxSep 19, 20255.0Best Great Clips! Great service and great hair cuts!
- TBTom BrunswickSep 10, 20251.0Was there today for a haircut. Was checked in and sat down in the chair. The woman read the notes of my cut, I even told her how I wanted it and she acknowledged it with me. I told her that I didn't want it curved on the top sides. She began hacking at it like I was her enemy. Then being the guy that I am gave this butcher a $10 top. Never again, go somewhere else!! BTW, I think she is the manager!
- OOOliviaAug 12, 20255.0I got my hair cut here and they were so nice, Jazzy did my hair and she did a great job
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services does Great Clips Troy Triangle Center offer?
Great Clips provides affordable haircuts for men, women, and kids as well as beard trims, bang trims, shampooing, blow drying, hair styling, and select salons offer perms.
Can I check in online to save time at Great Clips Troy?
Yes, you can use Online Check-In via the Great Clips app or website to see estimated wait times and add your name to the waitlist, saving you time at the salon.
Do I need an appointment to get a haircut at Great Clips Troy Triangle Center?
No appointment is necessary; Great Clips is a walk-in salon. You can also check in online to save time and avoid waiting in the salon.
What are the operating hours of Great Clips at 1880 W Main St, Troy?
The salon is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM. It is closed on Thanksgiving and Christmas Day.
Does Great Clips Troy Triangle Center offer hair coloring services?
No, Great Clips salons, including this location, do not provide hair coloring services.
How can I pay for services at Great Clips?
Great Clips accepts credit cards such as Mastercard and Visa; they also accept debit cards. Cash is not required.
What nearby places can customers visit before or after their haircut at Great Clips Troy?
Nearby, customers can visit Jimmy John's for a quick meal, The UPS Store 1455 for shipping or printing needs, and Q Nails Salon if looking for additional beauty treatments like manicures.
Is there convenient access to financial services near Great Clips Troy Triangle Center?
Yes, Mariner Finance and Fifth Third Bank are nearby if you need financial services during your visit.
Are there medical or health services close to Great Clips for nearby appointments?
Yes, Troy Family Dental, Oakley Chiropractic, and several doctors including Julio Cesar Soto, MD are located nearby for any health-related appointments.
Does Great Clips use Clip Notes to ensure consistent haircuts?
Yes, Great Clips saves your haircut details with Clip Notes to provide a personalized and consistent haircut experience every time, regardless of the stylist.