Many customers praised the quality of massages, particularly highlighting therapists like Deana, Yara, and Megan for their skills and effectiveness.
Cleanliness
The facility received consistent positive remarks for being clean, inviting, and well-maintained.
Customer Service
While many reviews praised the friendly and attentive staff, there were notable complaints regarding poor customer service and lack of response from management.
Atmosphere
The calming and relaxing atmosphere of the spa was frequently mentioned as a highlight of the experience.
Booking Experience
Several customers appreciated the ease of online booking, although some expressed frustration with cancellation policies and communication issues.
KD
Kaitlyn Denman
Oct 12, 2025
5.0
absolutely wonderful experience and hands down the best massage I have ever had!!
Deana was so kind, thoughtful and it’s very evident she cares for her clients.
the facility was clean and inviting, front desk staff was so nice and online booking is a great plus!
I would highly recommend, and will definitely be coming back!! ✨
MJ
Mike Incorvaia Jr.
Oct 9, 2025
5.0
Kat is awesome! Would highly recommend!
AS
Aliyah Shamatta
Oct 6, 2025
5.0
I visited for a neck, back, and hip message on my birthday and it was the best message I’ve ever gotten. I highly recommend Deana M! You can tell she truly cares about the work she does and is amazing at it. Overall the establishment has extremely nice workers, very clean, serene, and calming. 100% going back in the future!
RK
Rhonda Kocinski
Jul 21, 2025
5.0
Excellent atmosphere.
If you are looking for total relaxation.....go see Emily! I will be back!
EH
Eli Haddad
Jul 16, 2025
5.0
All the staff is amazing at what they do. My most recent massages came from Deana and Deanna! Feel like a brand new man now. I was immediately greeted at the front desk who was super kind, and then was taken amazing care of from there on. Won’t bother going anywhere else again.
I’ve been to all three locations, and they’re all equally as amazing!
Frequently Asked Questions About Essential Escape - Strongsville
What services does Essential Escape - Strongsville offer?
Essential Escape - Strongsville offers spa and massage therapy services focused on wellness.
Where is Essential Escape - Strongsville located?
It is located at 16000 Pearl Rd. Suite 215, Strongsville, OH 44136, USA.
What are the opening hours of Essential Escape - Strongsville?
The spa is open daily from 8:00 AM to 9:00 PM, Monday through Sunday.
How can I book an appointment at Essential Escape - Strongsville?
Appointments can be booked online through their reservation system at https://na0.meevo.com/OnlineBookingApp/login?tenantId=102040&locationId=104521 as appointments are required.
Is Essential Escape - Strongsville wheelchair accessible?
Yes, it has a wheelchair accessible entrance and restroom.
Does Essential Escape - Strongsville support the LGBTQ community?
Yes, the business welcomes LGBTQ clients.
Who owns Essential Escape - Strongsville?
It is a woman-owned business established in 2017.
Which nearby health facilities are close to Essential Escape - Strongsville?
Nearby health facilities include Cleveland Clinic, Southwest Urgicare Center, and Northern Ohio Health and Wellness, which can be convenient for holistic wellness visits.
Are there any nearby real estate agencies near Essential Escape - Strongsville?
Yes, nearby real estate agents include Nicole Walters Real Estate, The Incorvaia Team, Bridget Broaddus, and Renée S. Rak - The Incorvaia Team - EXP Realty, offering services if you're looking to move or invest locally.
What other convenient services can be found near Essential Escape - Strongsville?
Nearby services include banks like Chase Bank and Fifth Third Bank, grocery stores like Marc's, and automotive services including Goodyear Auto Service, which can be useful for errands before or after a spa visit.