Fulfill all your beauty needs with Charles Scott Salons & Spas, the perfect place for choosing your next trendsetting hairstyle, hair color, or nail art. We are a one-stop shop that ensures you'll look fantastic and feel fabulous with your choice of an array of professional services. Drop by our nail department for a refreshing manicure or spend a day in the spa and melt away the daily stresses of life. Our highly trained staff pride themselves on helping you look and feel your best. With our wide range of beauty services, we offer many paths to self-renewal. Contact our salon in Rocky River, OH, for an appointment.
Joanie is frequently praised for her exceptional skills in hair cutting and coloring, with many customers expressing loyalty to her.
Customer Service
The staff is consistently described as friendly, welcoming, and attentive, contributing to a positive salon experience.
Service Quality
Most services, including hair, nails, and massages, receive high marks for quality, with many customers expressing satisfaction with their results.
Atmosphere
The salon is noted for its clean, inviting, and comfortable environment, enhancing the overall customer experience.
Mixed Experiences
While many reviews are positive, there are some complaints regarding specific services and pricing, indicating inconsistency in customer satisfaction.
MK
Michelle Kekic
2 days ago
5.0
Joanie is always professional as well as friendly and funny. Her expertise is beyond expectation. I have been her numerous 1 client for years.
MC
Marija Cosic
Nov 12, 2025
5.0
Joanie is the best. She works hard, and ensures that her clients are happy and leave confident! I’ve been coming to her for years and she’s highly skilled with blonding, extensions, and cuts. Would recommend her to anyone! She cares about her work and clients and is constantly looking for ways to further educate herself to keep up with newest trends and techniques. 10/10!!!!!!
AN
Abigail Neubert
Nov 10, 2025
5.0
Britt has been doing my hair from the very start of her career and she is truly amazing at what she does! She is very attentive and listens to what I am envisioning but also gives her professional opinion to help us come up with the best course of action for my hair! I always leave feeling refreshed, relaxed, and OBSESSED with my new look! I highly recommend her for your coloring and haircut needs! She also gives a wonderful shampoo experience!
JK
Jacqueline Kerg
Nov 5, 2025
5.0
Had such a good experience here for my wedding day!! I went in about a month before for my bridal trial. I let them know how the hair and the make up held up for that and we were able to make adjustments day of. I booked for 8 people for the wedding day and everyone had such a great experience and all of the stylists were extremely friendly and everyone looked bomb after. My hair and make up were 9-10:30 ish am and both lasted ALL DAY! We got back after the wedding around midnight and the curls were still intact. Would definitely recommend!
SC
Sharon Clemente
Oct 28, 2025
5.0
Joanie Collins is the most incredible stylist I have ever had! I have been with Joanie for many years and she has never let me down. Joanie I appreciate your knowledge and incredible skill-set especially working on my complicated hair. You always make the cut work out so well and make my hair look amazing! I can’t thank you enough for all you do, your kindness, your professionalism, your friendship, and your support. You’re not only an amazing Hairdresser, you’re an amazing woman❣️ Thank you so very much💝
For all you folks out there looking for a fantastic hairdresser and haven’t found your person. Joanie may be the one you’re looking for. She is absolutely amazing! Give her a try you won’t be sorry.
Frequently Asked Questions About Charles Scott Salon & Spa
How can I book an appointment?
Appointment can be booked by calling the salon or creating an online account so you can book online 24/7.
Do you accept walk in appointments?
We recommend, if you know the time that works best for you plan ahead and schedule your appointment.
What forms of payment do you accept?
Visa, Mastercard, Discover, Apple Pay, Cash & Check.
Do you offer HydraFacial Facials?
Yes we do.
What type of hair extensions do you offer?
We are a Great Lengths Certified Salon. We also offer Halo Couture removable extensions.
Do you sell gift cards?
Yes we do. Gift cards can be used at either location.
How can I book an appointment at Charles Scott Salon & Spa?
You can book an appointment by calling the salon or creating an online account to book online 24/7.
Does Charles Scott Salon & Spa accept walk-in appointments?
Walk-ins are not recommended; it is best to plan ahead and schedule your appointment for your preferred time.
What payment methods are accepted at Charles Scott Salon & Spa?
They accept Visa, Mastercard, Discover, Apple Pay, Cash, and Check.
Does Charles Scott Salon & Spa offer HydraFacial treatments?
Yes, HydraFacial facials are available at the salon.
What types of hair extensions can I get at Charles Scott Salon & Spa?
They offer Great Lengths certified hair extensions and Halo Couture removable extensions.
Are gift cards available at Charles Scott Salon & Spa?
Yes, gift cards are sold and can be used at either salon location.
What are the operating hours of Charles Scott Salon & Spa?
The salon is open Monday to Thursday from 9:00 AM to 8-9:00 PM, Friday 9:00 AM to 6:00 PM, Saturday 8:00 AM to 4:00 PM, and closed on Sundays and major holidays.
Is Charles Scott Salon & Spa wheelchair accessible?
Yes, the salon has wheelchair accessible entrances and parking available for customers.
What nearby places can I visit before or after my appointment at Charles Scott Salon & Spa?
You can visit nearby spots such as Kathy's Kolacke and Pastry Shop for delicious bakery treats, River Gallery for art and gifts, or Gourmet Java Bistro for coffee and bubble tea.
Are there clothing stores near Charles Scott Salon & Spa for a shopping trip?
Yes, nearby you can find Studio St. Marie, J.McLaughlin, and Girl Next Door Boutique for women's clothing and fashion accessories.
Are there restaurants close to Charles Scott Salon & Spa for dining options?
Yes, you can enjoy dining at places such as Salmon Dave's seafood and American restaurant, Flip Side Rocky River for burgers and pizza, and Stino Da Napoli for Italian cuisine.