Rowan Pinecrest

4.9
551 reviews

About

Ear Piercing ServiceJewelry Store
Rowan is all about ears. We offer a fun, celebratory and safe piercing experience for everyone. All our piercings are done by licensed nurses and all our products are hypoallergenic. When we say “Piercing for All”, we mean it. Everybody is invited to this ear party.

Location

Rowan Pinecrest
400 Park Ave, Orange, OH
44122, United States

Hours

Reviews

4.9
551 reviews
5 stars
535
4 stars
4
3 stars
3
2 stars
6
1 star
3

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers consistently praised the staff, particularly nurses like Karyn, Sam, and Niesha, for their patience, professionalism, and ability to make both children and adults feel comfortable during the piercing process.

Cleanliness

The facility received positive remarks for its cleanliness and sanitary conditions, contributing to a reassuring environment for customers.

Communication

While many reviews highlighted excellent communication from staff, some customers expressed a desire for clearer explanations regarding policies, pricing, and procedures, particularly for children's piercings.

Pricing

Several customers noted that while the service quality was high, the pricing was on the expensive side, with some feeling surprised by additional costs for aftercare products and services.
  • AS
    Ali Martin Scoufield
    Jan 5, 2026
    5.0
    We had a really positive experience at Rowan in Pinecrest. My daughter got her helix pierced and it was a super quick, clean, and pain free process. We were greeted immediately and assisted in making an appointment. Then everything was explained thoroughly. My kiddo felt really comfortable with the process and discussing the placement of the earring. Truly, everything went so smoothly, I don’t think we’ll go to other piercing locations.
  • NS
    Nicole Schryer
    Jan 2, 2026
    5.0
    I took my 7 year old daughter after she told me she wanted her ears pierced. She’s very cautious, but the staff put her at ease right away. Nurse Sam was amazing with her! My daughter was great during it all, but got dizzy and nauseous as we were walking out and they came over with cheese it’s, a juice box, and a sucker. They watched her for a few minutes to make sure she was okay! Although pricey, the care and professionalism was well worth it! Thank you!💕
  • JO
    Jen O
    Jan 2, 2026
    5.0
    We took my four year old daughter to get her ears pierced here. Everyone was so kind, it was incredibly sanitary, and Karyn was the best nurse. Highly recommend!
  • JH
    Jenna Harper
    Dec 18, 2025
    2.0
    I brought my 4-year-old daughter in for her first ear piercing and specifically requested a needle piercing when booking online, as I did not want a piercing gun. At check-in I was asked to confirm her age, but no one explained that needle piercings are not performed on children under 5. The piercing was done with a gun without discussing this with me beforehand, which I wish had been clearly communicated before proceeding. I would have appreciated being told upfront about the age policy and the plan so I could make an informed decision. The total cost was also much higher than expected based on what was advertised online, which added to the frustration. The staff was kind, and the piercing itself was okay seems slightly off but they were saying it's her anatomy. Clearer communication around policies, pricing, and the type of piercing being performed would make a big difference especially for parents bringing in young children for their first experience.
  • AF
    Ashley Festa
    Dec 17, 2025
    5.0
    I took my 3 year old daughter here to get her ears pierced and had a great experience! I like that you can book and fill out all forms online. The piercer really took her time ensuring the marks on her ears were placed correctly while also comforting my daughter and making it an enjoyable experience. My toddler didn’t even flinch when she got pierced! Rowan is probably more expensive than other options, but I think it is well worth it. Would definitely recommend.

Frequently Asked Questions About Rowan Pinecrest

Do you accept walk-ins?

Appointments are encouraged, but we welcome walk-ins.

Do you pierce babies?

We pierce babies as young as 2 months old. We require one DTaP vaccine for children ages 5 and under.