SEPHORA at Kohl's

Reviews

• RP

  rachelle peoples

  Feb 4, 2026
  1.0
  Went in to the Sephora at Kohl’s this evening. No one was in there shopping. I just stopped in for a Sephora brand Size Up mascara but the display case stand didn’t have any. My daughter told me the employee could open the bottom overstock drawer for us so I approached an employee asking if they could open the drawer and she just stared at me coldly. She walked over and opened the drawer and I spotted about three full size Sephora Size Up mascaras in there and she began to close the drawer. I said wait that’s the mascara I want right there. She said no thats the mini. It was not in fact the mini (my daughter and I both saw that it was the full size. The same size I always buy) but she would not reopen the drawer or let me see it. I thought it was very strange that she wouldn’t let me buy a product I know was there in front of my eyes. We ended up leaving and going to the main Sephora store across the street and they treated us like gold- We spent $200. It’s no wonder they have almost 5 stars and the Kohl’s Sephora has 1.7 stars and lots of complaints.
• LS

  Levi Smith

  Dec 24, 2025
  1.0
  I was with my sister and cousin for Christmas. My cousin and I looked around at various products while my sister found what she needed. The workers who were mostly standing around on their phones (which didn't bother me too much) were apparently talking about us behind our backs according to my sister. Never fun to hear about things like this. I wish they could have just taken the day to spread a little bit of Christmas joy or something. Like sorry girl, Sephora isn't the first place I'd choose to be right now either...
• IM

  Isaac Moore

  Dec 24, 2025
  1.0
  Went there with my cousins for Christmas. I didn't buy anything but I looked around while my cousin shopped around the store. I found out later that the workers were talking bad about me behind my back because I didn't purchase anything. This made me a little bit sad. 😢 I didn't realize this was so much of an issue. If you have to make a purchase to look around, please post it on a sign ❤️
• MV

  Melissa Venditti

  Sep 13, 2025
  1.0
  I love when I ask for something in a store and if the place doesn’t have it, the person helping me tells me to Google it or find it through Amazon… thanks, I never thought of that 🙄
• EG

  Erica Gross

  Aug 17, 2023
  1.0
  Rude. Not helpful at All. I asked if they were getting more One Size setting spray she said prob discontinued…..ummmm ma’am this is a brand new viral product. SMH she didn’t want to be bothered to check so she just said the first thing that popped in her mind

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