Business Details
About
Hair SalonBeauty SalonGreat Clips
Great Clips in New Philadelphia, OH provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 511 Mill Ave SE offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in New Philadelphia, OH!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
391 reviews
5 stars
257
4 stars
61
3 stars
33
2 stars
10
1 star
30
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with haircuts are mixed, with some praising specific stylists for excellent work while others report poor quality cuts and rushed service.
Staff Attitude
While many customers appreciate the friendliness of the staff, there are notable complaints about rudeness and unprofessional behavior from some stylists.
Wait Times
Customers frequently mention long wait times, especially for walk-ins, with some expressing frustration over being misinformed about expected wait durations.
Online Check-In
The online check-in system is generally viewed positively, helping to reduce wait times for those who use it.
Child Haircuts
There are several negative experiences reported regarding haircuts for children, with some parents expressing dissatisfaction with the handling of their kids' haircuts.
- MVMark Valentino4 days ago5.0Trinity at the New Philadelphia Great Clips did an awesome job to my hair. My first time I'm parting it on the side in many years and she worked it out beautifully. I'll be asking for her again.
- CDConnie DevoreDec 28, 20254.0Grandson got a trim.
- BMbrenda millerNov 21, 20255.0Jordan does great
- LMLora MorrowSep 30, 20255.0Bonnie cuts my hair. She does a fantastic job. She cuts my hair exactly like I like it. I am so greatful I found her.
- MHMichael HoustonAug 31, 20251.0Wow. Never once in my life have I ever entertained the idea of getting a refund for a haircut, but I just got the absolute worst haircut of my life. I told the lady I wanted to remove the hanging bulk from my hair and she proceeded to chop it all off. After saying to me "well I don't wanna take too much off" she proceeded to do exactly that. They won't refund me either. I cannot believe this and I have no clue what this woman was thinking. She needs a new occupation because this one clearly isn't the one for her. I've gotten lucky here in the past, but this may be the last time I set foot in there unless I go back Tuesday to see what they can do about this nonsense. Wow..just wow.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What haircare services are available at Great Clips in New Philadelphia?
Great Clips offers haircuts for men, women, kids, and seniors, as well as bang, neck, and beard trims. Additional services include shampoo, blow drying, styling like updos, and perms at select salons.
How does Online Check-In work at this Great Clips salon?
You can add yourself to the waitlist online and view estimated wait times. Once in line, you can sign up for ReadyNext text alerts to be notified when your wait time reaches 15 minutes, allowing you to plan your arrival accordingly.
Is it necessary to make an appointment at Great Clips in New Philadelphia?
No appointment is needed; Great Clips is a walk-in salon. However, using Online Check-In can save you time by allowing you to check in remotely and avoid waiting in the salon.
What are the opening hours of Great Clips at 511 Mill Ave SE?
The salon is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM. It is closed on Thanksgiving and Christmas Day.
Does this Great Clips location sell haircare products?
Yes, they offer exclusive branded haircare lines including Solutions by Great Clips®, Tea Tree Solutions®, and GRIT @ Great Clips™, along with popular commercial brands like American Crew®, Paul Mitchell®, and Sexy Hair®.
Can I request a specific stylist when I use Online Check-In?
Online Check-In does not allow requesting specific stylists to protect their schedules. However, you can request a stylist when you arrive at the salon, though this may increase your wait time.
What nearby places can customers visit before or after their haircut at Great Clips in New Philadelphia?
Customers can visit Sumo Hibachi Steakhouse or Sumo Sushi Bar and Hibachi for a meal, New Phila Nail for nail services, or drop off packages at The UPS Store 5993 nearby, making it convenient to combine errands or leisure with their salon visit.
Are there any nearby stores where customers can purchase electronics or phone services?
Yes, Verizon offers mobile phone services nearby, and RadioShack provides electronic products, so customers can conveniently handle tech needs near Great Clips.
What shopping options are close to Great Clips in New Philadelphia?
Shoppers can visit Lowe's Home Improvement and Lowe's Garden Center for home goods, JCPenney for clothing and more, as well as Dunham's Sports and DICK'S Sporting Goods for sporting equipment nearby.
What payment methods does Great Clips in New Philadelphia accept?
Great Clips accepts major credit cards including Mastercard and Visa. They also accept debit cards and do not require cash only.