Business Details
About
Hair SalonBeauty Salon
Great Clips in New Albany, OH provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 5191 Hampstead Village Center Way offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in New Albany, OH!
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.2
180 reviews
5 stars
119
4 stars
25
3 stars
9
2 stars
7
1 star
20
What are people saying?
AI-generated from recent customer reviews
Quality of Haircuts
There is a significant inconsistency in the quality of haircuts, with many customers reporting poor experiences and dissatisfaction with their cuts.
Staff Performance
While some stylists received praise for their skills and friendliness, others were criticized for lack of attention and professionalism during haircuts.
Customer Service
Customers appreciated the friendly atmosphere and quick service, but there were complaints about long wait times and issues with the online check-in system.
Value for Money
The pricing is generally seen as affordable, but many customers feel that the quality of haircuts does not always justify the cost.
Consistency Issues
Frequent changes in staff lead to varying experiences, with some customers expressing frustration over not receiving the same quality of service each visit.
- CMChad MartinNov 6, 20255.0Great place to get a haircut!
- DSDeb SkrzyneckiSep 11, 20255.0EASY IN AND OUT !
- APangelo pistoneSep 11, 20255.0Stylus are great
- MBMargaret BuskerJul 16, 20255.0Niki was fantastic. Perfect haircut! Just what I wanted and I was very happy! Thank you!
- EFEan FinkJul 9, 20252.0Have went here for over a year and usually got the same 2 or 3 women and they always did a great job. But in the last few months or so they have brought in some new faces and my simple fade, that I have always got, has gotten worse and worse. And this past time was almost catastrophic. Luckily, I had a buddy at worker who’s a barber and he was able to make it look much better. Won’t be going back sadly. Always was pleasantly surprised with the quality cuts I could get at a great clips. That’s not the case anymore.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services does Great Clips New Albany provide?
Great Clips offers haircuts for men, women, kids, and seniors, as well as beard trims, bang trims, shampooing, blow drying, and styling. Select salons also offer perm services.
Do I need to make an appointment before visiting Great Clips in New Albany?
No appointment is necessary. Great Clips is a walk-in salon, but you can use Online Check-In to save time by adding your name to the waitlist before arriving.
What is Online Check-In and how does it work at Great Clips?
Online Check-In lets you add yourself to the salon's waitlist remotely, view estimated wait times, and receive ReadyNext text alerts when your wait is about 15 minutes.
Are there specific hours when Online Check-In is available?
Yes, Online Check-In becomes available five minutes after the salon opens and is accepted up to 30 minutes before closing time or when the estimated wait time exceeds remaining hours.
Can I request a specific stylist using Online Check-In at Great Clips?
No, stylist requests are not available through Online Check-In to protect stylist privacy. You can request a stylist in person upon arrival, but it may increase your wait time.
What payment methods does Great Clips New Albany accept?
They accept Mastercard and Visa credit cards for payment.
What are the operating hours of Great Clips at 5191 Hampstead Village Center Way in New Albany?
Monday through Friday from 9:30 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Is Great Clips New Albany open on major holidays?
They are closed on Thanksgiving Day and Christmas Day. Other holiday hours vary, so it's recommended to check with the local salon.
What nearby places can I visit before or after my haircut at Great Clips New Albany?
You can visit Renegade Candle Company for unique candles, or enjoy a meal at Great Wall Chinese Restaurant and Jimmy John's sandwich shop, both close to the salon.
Where can customers find additional beauty and wellness services near Great Clips in New Albany?
EnVogue Nails and Spa is nearby for nail and beauty treatments if you want to complement your haircut with other services.
Are there any local businesses to assist with real estate needs near Great Clips New Albany?
Yes, nearby real estate agencies include Ashton Myers Real Estate, Howard Hanna New Albany, and The Raines Group if you're exploring real estate options.