Great Clips in Moraine, OH provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 2735 W Alex Bell Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Moraine, OH!
Feedback on service quality is mixed; while some customers praise friendly and professional stylists, others report rude behavior and poor communication.
Haircut Satisfaction
Many customers express dissatisfaction with their haircuts, citing issues with stylists not following instructions or delivering uneven cuts.
Cleanliness and Environment
The salon is frequently noted for its cleanliness and organized environment, contributing positively to the overall customer experience.
Wait Times
Customers report long wait times, especially during busy periods, which can detract from their overall experience.
Staff Competence
While some stylists receive high praise for their skills, others are criticized for lack of experience and poor execution of haircuts.
JO
Judy Oiler
Oct 16, 2025
5.0
My experience was great
JM
Jenna Murray
Sep 14, 2025
3.0
I came in on 9/13/25 after months of contemplating a haircut and finally decided to go for a wolf cut. I showed the stylist—a young man with short dark hair who mentioned he used to have long hair—a photo clearly labeled as a wolf cut and explained exactly what I wanted. He said "okay," and I trusted that he understood.
Halfway through the cut, another stylist mentioned giving her daughter a wolf cut to her client. I excitedly told him, “That’s what I’m doing!” He looked confused and said, “What?” I repeated, “I’m getting a wolf cut,” and he replied, “Uh, yeah… not really. Kind of.” I didn’t know what to say at that point. I had shown him a clear reference and communicated my expectations—so that response left me confused and disappointed.
The haircut I got isn’t terrible, but it’s not what I asked for. It’s just a heavily layered cut—not a true wolf cut. After leaving, I ended up going to another Great Clips in Kettering, where I explained the situation. The stylist there was incredibly kind, apologized, and confirmed that what I received was not a wolf cut.
I’m not writing this to get anyone in trouble, but to give honest feedback. If a stylist isn’t confident in doing a specific cut, that’s okay—just say so. I would’ve appreciated more communication and honesty before we started, especially when I brought in a labeled reference photo.
This is my hair—something personal and important to me. How would you feel if someone did this to your hair?
LC
Lenore Ceizyk
Sep 3, 2025
5.0
Jade did another excellent cut on my hair as well as putting my sister, who is a novice at hair salons, at ease for a trim. The whole staff is friendly, and I will definitely be back. Kudos!
VV
Vincent Vitale
Aug 30, 2025
4.0
The lady cut my hair very well. I had a coupon to this store which helped out a lot! I will definitely be returning to this store!
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services are offered at Great Clips in Moraine, OH?
Great Clips offers haircuts for men, women, and kids, as well as beard trims, bang trims, shampooing, blow drying, hair styling, and select salons offer perm services.
Can I walk in or do I need an appointment at Great Clips?
Great Clips is a walk-in salon; no appointment is needed. You can also use Online Check-In to add yourself to the waitlist and save time.
How does Online Check-In work at Great Clips?
Online Check-In lets you see estimated wait times and add yourself to the waitlist before arriving. You can also sign up for ReadyNext text alerts to get notified when your wait is about 15 minutes.
What are Great Clips' hours of operation?
Great Clips in Moraine is open Monday through Friday from 9:00 AM to 8:00 PM, Saturdays 9:00 AM to 6:00 PM, and Sundays 10:00 AM to 5:00 PM. It is closed on Thanksgiving and Christmas Day.
Does Great Clips in Moraine sell haircare products?
Yes, Great Clips offers branded haircare and styling products as well as popular commercial brands like American Crew, Paul Mitchell, and Sexy Hair.
What payment methods are accepted at Great Clips?
Great Clips accepts Mastercard and Visa credit cards.
Is it possible to request a specific stylist when using Online Check-In?
No, you cannot request a specific stylist using Online Check-In. However, you can request a stylist upon arrival, but this may increase your wait time.
Which nearby restaurants can I visit before or after my haircut at Great Clips?
Nearby restaurants include Story's Pizza, Chiapas Mexican Grill, CJ CHAN restaurant, Marco's Pizza, McDonald's, and Cassano's Pizza King, offering a variety of dining options for your convenience.
Are there nearby places for other beauty services close to Great Clips?
Yes, Glamour Nails nail salon is nearby for nail services, and Annie Paints Face Painting is also close by for event and face painting services.
What local amenities around Great Clips can help customers during their visit?
Customers can access nearby services such as UPS Access Point location for shipping, Take 5 Oil Change for automotive needs, PNC ATM for cash, and Starbucks for coffee or refreshments.