Great Clips

4.3
318 reviews

About

Hair SalonBeauty Salon
Great Clips in Moraine, OH provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 2735 W Alex Bell Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist. With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Moraine, OH!

Details

  • Requires appointmentNot available

Location

Great Clips
2735 W Alex Bell Rd, Moraine, OH
45459, United States

Hours

Reviews

4.3
315 reviews
5 stars
209
4 stars
55
3 stars
19
2 stars
9
1 star
23

What are people saying?

AI-generated from recent customer reviews

Service Quality

Feedback on service quality is mixed; while some customers praise friendly and professional stylists, others report rude behavior and poor communication.

Haircut Satisfaction

Many customers express dissatisfaction with their haircuts, citing issues with stylists not following instructions or delivering uneven cuts.

Cleanliness and Environment

The salon is frequently noted for its cleanliness and organized environment, contributing positively to the overall customer experience.

Wait Times

Customers report long wait times, especially during busy periods, which can detract from their overall experience.

Staff Competence

While some stylists receive high praise for their skills, others are criticized for lack of experience and poor execution of haircuts.
  • JO
    Judy Oiler
    Oct 16, 2025
    5.0
    My experience was great
  • JM
    Jenna Murray
    Sep 14, 2025
    3.0
    I came in on 9/13/25 after months of contemplating a haircut and finally decided to go for a wolf cut. I showed the stylist—a young man with short dark hair who mentioned he used to have long hair—a photo clearly labeled as a wolf cut and explained exactly what I wanted. He said "okay," and I trusted that he understood. Halfway through the cut, another stylist mentioned giving her daughter a wolf cut to her client. I excitedly told him, “That’s what I’m doing!” He looked confused and said, “What?” I repeated, “I’m getting a wolf cut,” and he replied, “Uh, yeah… not really. Kind of.” I didn’t know what to say at that point. I had shown him a clear reference and communicated my expectations—so that response left me confused and disappointed. The haircut I got isn’t terrible, but it’s not what I asked for. It’s just a heavily layered cut—not a true wolf cut. After leaving, I ended up going to another Great Clips in Kettering, where I explained the situation. The stylist there was incredibly kind, apologized, and confirmed that what I received was not a wolf cut. I’m not writing this to get anyone in trouble, but to give honest feedback. If a stylist isn’t confident in doing a specific cut, that’s okay—just say so. I would’ve appreciated more communication and honesty before we started, especially when I brought in a labeled reference photo. This is my hair—something personal and important to me. How would you feel if someone did this to your hair?
  • LC
    Lenore Ceizyk
    Sep 3, 2025
    5.0
    Jade did another excellent cut on my hair as well as putting my sister, who is a novice at hair salons, at ease for a trim. The whole staff is friendly, and I will definitely be back. Kudos!
  • VV
    Vincent Vitale
    Aug 30, 2025
    4.0
    The lady cut my hair very well. I had a coupon to this store which helped out a lot! I will definitely be returning to this store!
  • TB
    todd brock
    Aug 28, 2025
    5.0
    Amazing service, always a pleasure going in.

Frequently Asked Questions About Great Clips

What haircare services does Great Clips provide?

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

What is Online Check-In?

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.