Business Details
About
Hair SalonBeauty Salon
Great Clips in Massillon, OH provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 2757 Indian River Rd SW offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Massillon, OH!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.4
502 reviews
5 stars
336
4 stars
105
3 stars
22
2 stars3
1 star
36
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the friendly and skilled staff, highlighting positive experiences with haircuts and customer service.
Wait Times
Customers appreciated the minimal wait times, especially with the online check-in system, although some reported longer waits than expected.
Inconsistency
Several reviews noted inconsistency in haircut quality, with some customers receiving excellent cuts while others experienced poor results.
Child-Friendly
The staff was frequently commended for their patience and skill in handling children's haircuts, making it a preferred location for families.
Pricing
While many found the prices reasonable, some customers felt that haircuts were becoming too expensive for the quality received.
- JMJoelle Miles3 days ago1.0I got a haircut at this location on November 16 and asked for about 2” off. The gentlemen that cut my hair was very kind but he butchered the front “layers” and “face framing”. My hair was very wet, so I did not see the result until later when I straightened my hair. Needless to say, I am in my typical salon today and have to get a significant amount cut off.
- MMMiles of MakeupOct 11, 20255.0I love coming here to get my hair cut. I always get great service and the wait time is worth it. I get compliments on my hair all the time. I look forward to my next visit here.
- LALarry AllenOct 9, 20253.0Did not know how to fade my sides in
- RRRaymond ReddingtonSep 10, 20255.0I'm there every two weeks and have always gotten great service
- BMBryan MeredithAug 23, 20255.0Needed a cut, took a chance and stopped here. Miss Heaven is a profoundly skilled stylist! Very pleasant, took time to be precise. Amazing!! Thank you App is the way to go - no wait
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and services does Great Clips Massillon Marketplace II offer?
Great Clips offers haircuts for men, women, kids, and seniors, along with bang, neck, and beard trims. Additional services include shampoo, blow dry, styling such as updos, and select salons offer perms.
How does Online Check-In work at Great Clips?
Online Check-In lets you add your name to the waitlist, see estimated wait times, and receive text alerts when your wait time is about 15 minutes, saving you time waiting at the salon.
Can I request a specific stylist using Online Check-In?
No, stylist schedules are not published for safety reasons. However, Great Clips uses Clip Notes to ensure consistent haircuts by any stylist. You can request a stylist upon arrival but it may increase your wait time.
Are appointments required at Great Clips?
No appointments are needed. Great Clips is a walk-in salon, but you can use Online Check-In to save time by adding your name to the waitlist before arriving.
What are the hours of operation for Great Clips in Massillon?
Great Clips is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 4:00 PM. The salon is closed on Thanksgiving Day and Christmas Day.
Does Great Clips sell haircare products?
Yes, Great Clips sells exclusive branded haircare products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions®, and GRIT @ Great Clips™, as well as commercial brands like American Crew and Paul Mitchell.
What nearby places can help me find Great Clips Massillon Marketplace II?
Great Clips is located near Massillon City Schools, AT&T Store, Walmart Pharmacy, and Starbucks, making it easy to find. For example, you can visit Starbucks for a coffee before or after your haircut.
What dining options are available near Great Clips for a meal before or after my visit?
Nearby dining options include Applebee's Grill + Bar, IHOP for breakfast or brunch, and Burger King for fast food, providing convenient places to eat around your salon visit.
Are there other hair salons near Great Clips Massillon Marketplace II?
Yes, nearby hair salons include another Great Clips location and SmartStyle Hair Salon, offering you options for haircare services in the vicinity.
What payment methods are accepted at Great Clips Massillon Marketplace II?
Great Clips accepts major credit cards such as Mastercard and Visa for payment, making transactions easy and convenient.