SEPHORA

Reviews

• K2

  Kaleidoscope 24

  1 day ago
  1.0
  The absolute worst experience ever both times i have went there. Sephora Liberty Center you have convinced me to never come back. There they grab you at the door and want to help you. I was glad for the help. The saleswoman there was trying to do a skin analysis on my cheek. She tried 2 different machines and they wouldn’t work. So she went to find another one. When she finally came back I asked to sit down while she did this. I am 71 and recent knee surgery. We had been standing in one spot for about 15 minutes. I didn’t request the skin analysis she offered so I could buy a new skincare and makeup line. She told me no they absolutely do not allow anyone to sit except if they booked a service. I gave them the basket of all the other items, fragrance, Lip gloss and the gifts for my family. Then left and went to Ulta West Chester. Where I got great service and purchased all my new makeup and skincare products. The second time I went with my daughter and the sales person was helping her with makeup. She left to go get something for her and never returned. She walked past her several times but never acknowledged her again. I didn’t understand what that was about but again we went to Ulta and got all of her items. Never again Sephora Liberty Center. On another note every other Sephora I have been on has been a great experience. Including the ones in Kohls
• JF

  Julie Fox

  Feb 5, 2026
  5.0
  Came in yesterday looking for a new foundation (I had some ideas in mind) but needed help with the shade. Zion greeted me at the door and was more than happy to help me find the right shade for my skin. I walked away with a new foundation and blush that work great!
• KP

  Kenzie P

  Feb 2, 2026
  5.0
  I usually feel a little overwhelmed shopping at Sephora because there’s a lot of pressure to try things or sign up for stuff, but Ally made this visit totally different. She checked in once, let me know she was there if I needed help, and then let me shop on my own. No hovering, no pushing scans or products. Because of that, I actually stayed longer, felt more comfortable, and ended up buying more than I planned. That kind of approach is what makes me want to come back. Ally really made the experience better.
• HM

  Hailey Macheledt

  Jan 28, 2026
  5.0
  The staff are really nice and helpful
• LM

  Lea Marsh

  Jan 9, 2026
  2.0
  this is the second or third time i’ve came in here and waited for someone to check me out while the workers are chatting in the front of the store to each other.