Great Clips in Kettering, OH provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 2032 E Whipp Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Kettering, OH!
Customer experiences with service quality are mixed; while some praise friendly and attentive staff, others report rude behavior and lack of attention from stylists.
Haircut Consistency
There are numerous complaints about inconsistent haircut quality, with some customers receiving excellent cuts while others leave dissatisfied or with significant mistakes.
Staff Professionalism
Feedback indicates a lack of professionalism among some staff members, particularly the management, which has led to negative customer experiences.
Cleanliness and Environment
The salon is generally noted for being clean and well-organized, contributing positively to the customer experience.
Convenience
Many customers appreciate the convenience of online check-in and quick service, making it easy to get haircuts without long waits.
CS
C.S. Studebaker
Nov 12, 2025
5.0
Kim is amazing! Will always request her!!
JC
Jennifer Chenoweth
Oct 14, 2025
5.0
Short wait, great service!
HP
Hiren Patel
Oct 13, 2025
3.0
Not all great clips are the same, go to the one near the Costco instead.
I’ve gone here a couple times and regretted it each time. Employees here are just rougher than other places. They’re busy talking to each other about their personal drama, which usually I don’t mind too much. But while they’re doing that, guess what they’re not doing? They’re not paying attention to your hair or thinking about what’s right for you.
Last time I went, I wanted a #1 fade. Every competent barber knows that a fade starts around the ears. But she takes the clippers and goes straight up to the top and before you can say anything you’re getting a high and tight. Because she spent only 5 seconds confirming I wanted a fade or thinking about what she was doing before doing it, and the whole time talking to her coworker about her own issue. Pay attention to your customer and use some common sense when cutting hair!
They also push down harder on your head than other places.
Finally the vibe overall is just more “Waffle House” while the one next to Costco is more “First Watch” (Read that how you want) Generally I can live with that in a business, but not if they can’t cut my hair right.
NW
Nancy Wright
Jul 25, 2025
5.0
Friendly staff
Expert cuts
Always ask for my preferences& input
Like on-line check in
Clean store
JC
Janese Creech
Jul 20, 2025
5.0
I can put myself on the schedule which puts me in line and it tells me how long it might be..I love this..I decide 100% of the time to get my hair done and want it done on the same day....I am 74 with thinning hair, so to do my hair you need to have patience and experience...I have always had pretty good luck...but this particular day, I had fantastic luck...her name is Jesse and OMG she is fantastic...don't think I need to say more...well, she does listen well
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What hair cutting and grooming services does Great Clips Kentshire Plaza offer?
Great Clips provides haircuts for men, women, kids, and seniors, as well as beard, neck, and bang trims. Additional services include shampooing, blow drying, hair styling, and some locations offer perms.
Can I walk in or do I need an appointment?
Great Clips is a walk-in salon with no appointment needed. You can also use Online Check-In to add yourself to the waitlist and reduce your wait time.
How does the Online Check-In feature work and how can it save me time?
Online Check-In lets you see estimated wait times and add yourself to the salon’s waitlist from your smartphone. You can receive ReadyNext text alerts notifying you when your wait time is about 15 minutes, so you can arrive just in time.
Are there stylist requests available when using Online Check-In?
No, stylist requests are not available in Online Check-In for privacy and safety reasons. Great Clips uses Clip Notes® to ensure consistent haircuts by any stylist. You may request a stylist in person upon arrival, but this could increase wait times.
What are the store hours for Great Clips at 2032 E Whipp Rd, Kettering?
The salon is open Monday to Friday from 9 AM to 8 PM, Saturday from 9 AM to 6 PM, and Sunday from 10 AM to 5 PM. It is closed on Thanksgiving Day and Christmas Day.
What forms of payment does Great Clips accept?
Great Clips accepts Visa and Mastercard for payment.
Are there any nearby places where I can grab a meal before or after my haircut?
Yes, you can visit Venecia Italian Restaurant for Italian cuisine and pizza, Peking Garden for Chinese food with delivery options, or McGillicutty's pub for drinks and casual dining, all close to Great Clips in Kentshire Plaza.
If I want to do some laundry while at Great Clips, is there a laundromat nearby?
Yes, Coin-Op Laundry is nearby and offers laundromat and dry cleaning services. You could schedule your haircare visit while managing your laundry needs conveniently.
Are there other beauty and wellness salons near Great Clips that I can explore?
Seven Spa offers beauty salon and massage services, and High Maintenance Salon specializes in hair care. These nearby options may complement your visit to Great Clips.
How can the nearby Marc's Stores or Quick and Clean Auto Bath enhance my visit experience at Great Clips?
Marc's Stores is a convenient supermarket nearby for shopping before or after your haircut. Quick and Clean Auto Bath provides car wash and auto detailing services, so you can get your hair and car refreshed in one trip.