Great Clips

3.9
271 reviews

About

Hair SalonBeauty Salon
Great Clips in Kent, OH provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 2500 State Route 59 offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist. With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Kent, OH!

Details

  • Requires appointmentNot available

Location

Great Clips
2500 State Route 59, Kent, OH
44240, United States

Hours

Reviews

3.9
271 reviews
5 stars
147
4 stars
47
3 stars
19
2 stars
8
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff and long wait times despite online check-in.

Haircut Quality

There are numerous complaints about inconsistent haircut quality, with many customers receiving cuts that did not match their requests.

Staff Friendliness

While some customers praised individual stylists for their friendliness and professionalism, others noted a lack of consistency in staff demeanor.

Online Check-In Issues

Several reviews highlighted problems with the online check-in system, where customers felt they were overlooked or had to wait longer than expected.

Mixed Experiences

Overall, experiences varied widely, with some customers expressing satisfaction while others vowed never to return due to negative experiences.
  • MC
    Manohar Chowdary
    Nov 15, 2025
    1.0
    I had one of the worst service experiences I’ve ever had in the USA. I’ve visited this place for a haircut about four times, and this was the first time I ever felt I was treated differently. There is an older lady there who was very rude and had terrible customer service. I waited for over 30 minutes while two people ahead of me got their haircuts, but when it was my turn, she rushed through mine in just 3–4 minutes. She didn’t clean the hair off my face, didn’t speak to me, and her attitude made me feel like I was being treated differently because I am Indian.
  • MC
    Maleigha Cooper
    Nov 8, 2025
    1.0
    Very rushed and unfriendly. The stylist cut my son’s ear while rushing his haircut. The only thing she said to us was “I haven’t cut an ear off yet” since she was frustrated he was crying.
  • MA
    Melissa Anderson
    Oct 31, 2025
    1.0
    I struggle with the coupon system them have. Have a coupon for $9.99 that came out of a magazine in Akron. They said they can’t take it because their $9.99 coupon is on a post card. I know it’s not this locations fault, but people do travel. If it’s the same company and the same price, what does it matter? Good thing I asked before getting our hair cut. I think they were just busy and didn’t want to add 3 more to the queue.
  • JR
    Jennifer Rhodes
    Oct 8, 2025
    1.0
    Don’t go ruined my hair!!!!!!!!
  • JF
    Jacko Ferraro
    Jun 19, 2025
    5.0
    Just want to thank you for the saving my hair after the butcher cut I had gotten at costcutters.

Frequently Asked Questions About Great Clips

What haircare services does Great Clips provide?

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

What is Online Check-In?

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.