Business Details
About
Hair SalonBeauty SalonGreat Clips
Great Clips in Hilliard, OH provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 1804 Hilliard Rome Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Hilliard, OH!
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.1
431 reviews
5 stars
272
4 stars
70
3 stars
21
2 stars
15
1 star
53
What are people saying?
AI-generated from recent customer reviews
Haircut Quality
Mixed reviews on haircut quality, with some customers expressing satisfaction while others reported poor cuts and inconsistency.
Staff Attitude
Customer experiences with staff vary widely; some report friendly and accommodating service, while others mention rudeness and lack of professionalism.
Booking Experience
Many customers appreciate the online booking system, noting it reduces wait times and improves overall convenience.
Customer Service
Several reviews highlight exceptional service, particularly with special needs customers, but there are also complaints about unhelpful or dismissive staff.
- CSCatherine Smallwood4 days ago5.0Got a great haircut and the stylist was very nice
- CWCC WalkerNov 20, 20255.0As always walked out of Great Clinic with a smile and a great haircut. I am always pleased with my haircut and have been a customer for years!!
- BHBaron HarrisNov 3, 20251.0The past 3 times I got my hair cut it was not very good so go here at your own risk beware just saying not a very good experience 🙃
- SGSusmita GorsaiOct 30, 20251.0I went inside for a bob layered haircut. The lady that cut my hair was named Caroline or something I don’t remember. I asked for a hair cut shoulder length with layered. She completely butchered my hair with no possibility of fixing. I told her between the cutting that she was going too short. But she commented “just trust me” She gave me a horrrible mullet haircut. It’s beyond repair. After she was done , I told her that the hair is tooo short on the top. She said “well, that’s what u wanted.” She was extremely inconsiderate and rude. She gave me attitude when I said I didnot like the haircut. I have no option but to cut the entire hair now.
- SRSteve RichmondOct 6, 20254.0Good value
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of hair services does Great Clips Market at Hilliard offer?
Great Clips provides haircuts for men, women, kids, and seniors, as well as bang trims, beard trims, shampooing, blow drying, and styling. Some salons also offer perm services.
Do I need an appointment to get a haircut at Great Clips Hilliard?
No appointment is necessary. Great Clips is a walk-in salon, but you can use Online Check-In to save your spot on the waitlist.
How does Online Check-In work at Great Clips?
Online Check-In lets you add yourself to the waitlist remotely, view estimated wait times, and receive ReadyNext text alerts when your wait is about 15 minutes.
Can I request a specific stylist when I use Online Check-In?
No, you cannot request a specific stylist through Online Check-In. However, you can request a stylist upon arrival at the salon, though this may increase your wait time.
What payment methods does Great Clips accept at this location?
Great Clips accepts Mastercard and Visa credit cards for payment.
What are the operating hours of Great Clips at 1804 Hilliard Rome Rd?
Monday through Friday: 9 AM to 7 PM; Saturday: 9 AM to 6 PM; Sunday: 10 AM to 5 PM. The salon is closed on Thanksgiving Day and Christmas Day plus some nearby days.
Are there other beauty or hair salons nearby Great Clips Market at Hilliard?
Yes, nearby locations include M. Vincé Nail Spa for nail services, Sport Clips Haircuts of Hilliard South for haircuts, and Ulta Beauty offering cosmetic and beauty supplies.
What other shopping options are available near Great Clips Market at Hilliard?
Nearby shopping options include Famous Footwear for shoes, Karen's Hallmark Shop for gifts and cards, Mattress Firm, Michaels Stores for arts and crafts, Bed Bath & Beyond, and The Market at Hilliard shopping center.
Where can I find food or dining options near Great Clips Market at Hilliard?
Nearby dining options include El Vaquero Mexican Restaurant and Skyline Chili, both within close proximity to the salon for a meal before or after your haircut.
Does Great Clips sell haircare products, and what brands are available?
Yes, Great Clips sells exclusive haircare lines including Solutions by Great Clips, Tea Tree Solutions, and GRIT, along with popular brands like American Crew, Paul Mitchell, and Sexy Hair.