Great Clips in Franklin, OH provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 48 Millard Dr offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Franklin, OH!
Customers reported a mix of excellent and poor service, with some praising the friendliness and professionalism of staff, while others experienced rude attitudes and rushed haircuts.
Haircut Satisfaction
Many customers were satisfied with their haircuts, highlighting specific stylists for their skills, but there were also numerous complaints about uneven cuts and dissatisfaction with the final results.
Wait Times
The online check-in system was appreciated for reducing wait times, although some customers noted inconsistencies in wait times and rushed service even when the salon was not busy.
Pricing Concerns
Several reviews mentioned dissatisfaction with the rising prices for haircuts, with some feeling that the cost was too high for the quality received.
Staff Consistency
While some customers praised specific stylists for their consistent quality, others reported negative experiences with different staff members, indicating variability in service.
PS
Patrick Stevens
Nov 8, 2025
5.0
The girl who was cutting my hair need a raise she did such and amazing job and she was also cute to lol but my experience was great there
RH
Randy Harville
Sep 18, 2025
5.0
Great service!!
SP
Sarah Pierce
Sep 11, 2025
5.0
I work on the field during the day, and I stopped by three places, passed one place with an obvious “ no public bathrooms” sign, and at my last attempt, I stopped in here. The need to use the bathroom can be very real when you’re drinking a lot of water and sweating. The nicest young lady ever pointed me directly to the bathroom and I could not be more grateful! As a compliment to her if she happens to read this, her makeup was amazing and I did make sure to tell her that :)
MH
Mike Hansen
Jun 25, 2025
5.0
Gabby gave me the best haircut I have ever had. She was meticulous, very professional and courteous, asking me of my comfort along the way and thanked me for coming in. Everything was perfect. I'll be back
WD
Wes Dees
Aug 8, 2021
5.0
Best haircut I've ever had. JP did a great job on my hair and took her time getting it right, which is rare for me to find someone that doesnt rush my hair because of how thick it is. I'll be back for my next.
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of hair services are offered at Great Clips in Franklin, OH?
Great Clips in Franklin provides haircuts for men, women, and kids, as well as beard trims, bang trims, shampooing, blowouts, and specialty styles like fades and tapers. Some locations also offer perms. Hair coloring is not available.
Do I need an appointment to get a haircut at Great Clips?
No appointment is necessary. Great Clips welcomes walk-in customers, and you can also use Online Check-In to add your name to the waitlist and save time.
What is Online Check-In and how does it work?
Online Check-In lets you see the estimated wait time and add yourself to the salon's waitlist from your device. You can also sign up for ReadyNext text alerts to get notified when your wait time is about 15 minutes, allowing you to arrive just in time for your haircut.
What are Great Clips' operating hours in Franklin, OH?
Great Clips is open Monday through Friday from 9:00 AM to 7:30 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 4:00 PM. Hours may vary on holidays, with some closures on Thanksgiving, Christmas, and others.
Can I request a specific stylist when I use Online Check-In?
No, specific stylists cannot be requested through Online Check-In. Great Clips uses Clip Notes® to track your haircut preferences so any stylist can provide a consistent and personalized cut.
What payment methods does Great Clips accept?
Great Clips accepts payment via Mastercard and Visa credit cards.
Which nearby places can I visit before or after my haircut at Great Clips on Millard Dr?
You can visit several nearby places including A and G Pizza House and Domino's Pizza for a meal, Laynecrest Laundromat for laundry services, or Dollar General and Dollar Tree for shopping. These are conveniently located near Great Clips in Laynecrest Plaza for your convenience.
Are there any nearby financial services around Great Clips at 48 Millard Dr?
Yes, nearby financial services include Advance America for payday loans, Western Union for money transfers, Union Savings Bank, and Bitcoin Depot ATM for cryptocurrency and cash transactions.
What entertainment options are near Great Clips at Laynecrest Plaza?
Nearby entertainment includes Strike Zone Lanes, a bowling alley and concert venue, GTG promotions which hosts events and music, and JD Legends Entertainment Complex, offering dining, bar, and live entertainment.
How can I save time and avoid waiting at Great Clips in Franklin?
Use the Great Clips app or website to check in online and get an estimated wait time. You can sign up for ReadyNext text alerts that notify you when your haircut will begin, allowing you to plan your arrival accordingly and spend less time waiting.