Great Clips in Elyria, OH provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 348 Chestnut Commons Dr offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Elyria, OH!
Customers reported mixed experiences with haircuts, with some praising specific stylists like Tiffany and Nikki for their excellent work, while others experienced uneven cuts and dissatisfaction.
Customer Service
Feedback on customer service was inconsistent; some praised the friendly and professional staff, while others reported unprofessional behavior and poor service, particularly from management.
Wait Times
Many customers appreciated the quick service and short wait times, especially with the online check-in system, although some expressed frustration with being overlooked or having to wait longer than expected.
Atmosphere
The salon was generally described as friendly and welcoming, with a pleasant atmosphere, though some reviews indicated issues with professionalism.
Pricing
Customers found the prices reasonable and appreciated the value for the quality of service received.
SD
Sawyer Duncan
Oct 14, 2025
5.0
I had a beautiful experience here. I got my hair cut with Nikki, and she did a perfect job. I have naturally curly, 3A hair. I asked for a side part with a side bang and a bit of texture. She did exactly what I asked for, and made sure it was great both straight and curly. I’d totally recommend.
KT
Khaled Taleb
Oct 12, 2025
4.0
Very friendly staff.
BR
Bob Robert
Oct 5, 2025
2.0
I could have done a better job cutting my hair at home. I guess it all depends on who you get
RG
Rose Gibson
Oct 2, 2025
5.0
My husband and I always get a great haircut by Caitlin who never disappoints us with her friendly demeanor and haircuts.
MM
Megan
Sep 13, 2025
1.0
If you want an even haircut done right the first time, don’t come here. I highly recommend the Sheffield location instead—that’s where I had to go after the horrendous experience I had today. The stylist who cut my hair clearly didn’t know what she was doing. I honestly don’t know how she has a license, because my cut was uneven and sloppy. When I pointed it out, she tried to gaslight me into thinking it was an ‘illusion’ from my part/bangs… except I don’t have bangs, and I’ve been getting the exact same cut here for two years with zero issues until now. The manager wasn’t any better. She came over with an attitude and then gave me another uneven cut when she was supposed to fix it. Thankfully, the Sheffield location saved the day. The stylist there was professional, kind, communicative, and cut my hair correctly on the first try. The store was cleaner, the people were friendlier, and even other stylists complimented her work as they walked by. Night and day difference
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What haircare services are offered at Great Clips Chestnut Commons?
Great Clips offers haircuts for men, women, kids, and seniors, along with bang, neck, and beard trims. They also provide shampoo, blow-dry, hair styling such as updos, and perms at select salons.
Do I need an appointment to get a haircut at Great Clips?
No appointment is necessary. Great Clips operates as a walk-in salon, but you can use Online Check-In to add yourself to the waitlist and save time.
What is Online Check-In and how does it work at Great Clips?
Online Check-In lets you add your name to the salon's waitlist, see estimated wait times, and receive ReadyNext text alerts when your wait is about 15 minutes, helping you spend less time waiting in the salon.
Can I request a specific stylist when using Online Check-In?
No, stylist requests are not available through Online Check-In for privacy reasons. However, you can request a stylist in person when you arrive, keeping in mind it may increase your wait time.
What are the hours of operation for Great Clips at 348 Chestnut Commons Dr?
Monday through Friday, Great Clips is open from 9:00 AM to 8:00 PM; Saturday from 9:00 AM to 6:00 PM; and Sunday from 11:00 AM to 4:00 PM. The salon is closed on Thanksgiving and Christmas Day.
Does Great Clips Chestnut Commons offer hair coloring services?
No, Great Clips salons do not provide hair coloring services.
Is Great Clips located near any convenient dining options?
Yes, Great Clips is near several restaurants including Romeo's Pizza, Rubin's Restaurant, Wingstop, Burger King, Domino's Pizza, and Mr. Hero sandwich shop, perfect for grabbing a meal before or after your haircut.
What retail stores are located near Great Clips at Chestnut Commons?
Nearby retail stores include GameStop, Rent-A-Center, Walmart Pharmacy, Kay Jewelers, AT&T Store, and Verizon, providing options for shopping or errands alongside your salon visit.
Are there any health or medical facilities close to Great Clips in Elyria?
Yes, several medical facilities are close by including Cleveland Clinic in Your Community, Cleveland Clinic Elyria Express Care, Cleveland Clinic Express Care Clinic, Walk In Urgent Care, and Signature Smiles Dental, helpful for customers needing healthcare services near their salon visit.
What payment methods are accepted at Great Clips Chestnut Commons?
Great Clips accepts Mastercard and Visa credit cards; cash is not required, and debit card payments are accepted as well.