Business Details
About
Hair SalonBeauty Salon
Great Clips in Defiance, OH provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 1832 N Clinton St offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Defiance, OH!
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.2
299 reviews
5 stars
195
4 stars
39
3 stars
20
2 stars
11
1 star
34
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While many customers praised the friendliness and helpfulness of the staff, there were notable complaints about rudeness and unprofessional behavior from some stylists.
Haircut Quality
Customer experiences with haircut quality were mixed; some received excellent cuts while others reported significant dissatisfaction, including uneven cuts and failure to follow instructions.
Service Speed
Customers appreciated the fast service and convenience of the app check-in, although some noted that speed sometimes compromised the quality of the haircut.
Pricing
The pricing was generally viewed as reasonable, but some customers felt it was too high for the quality of service received, especially when cuts were not satisfactory.
Overall Experience
Overall, experiences varied widely, with some customers expressing strong loyalty to specific stylists while others vowed never to return due to poor service.
- SNSherry’s Creative NicheOct 4, 20255.0Super friendly staff! Very helpful and answered my questions about products.
- DDDawn DreweryAug 28, 20255.0Awesome!!
- MGMimi GibsonAug 10, 20255.0Our girl that we usually go to is not available to cut my grandson's hair today. But we had a great experience. Who was worried at first because my grandson has sensory issues and was worried because it was not our regular girl. We would have a meltdown. And though he did ask a couple times where she was. And the other girl know what Bree usually does. And the lady followed her exact steps and tricks that work. Which allowed him to have a great experience. Which made us have a perfect day.
- CMChelsey MastersJul 12, 20251.0My husband grew his hair out for 3 years. Asked for buzzed sides with length to pull his hair back on the top and they chopped ALL HIS HAIR OFF. The stylist lied to their manager about what my husband asked for, we got our money back but I'm sure it was no skin off her back because she still got tipped. Literally looked like an 8 year old cut his hair, maybe that girl should stick to kids cuts so she has an excuse for her work to look like this.
- KWKaylee WilhelmMay 31, 20252.0Dawn was amazing with my daughter, but Lily…with my son…not so much. He wanted a simple fohawk, around his ears we’re not trimmed or the back of his neck. I’m going to have to take him somewhere to get the $20 hair cut fixed. Ugh
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services does Great Clips Northtowne Plaza offer?
Great Clips Northtowne Plaza provides haircuts for men, women, and kids, including beard trims, bang trims, shampooing, blowouts, and styling. Some salons may offer perms.
Can I make an appointment at Great Clips, or do I need to walk in?
Great Clips is a walk-in salon, so no appointment is necessary. You can walk in anytime or check in online to save your spot and reduce wait time.
What is Online Check-In and how does it work at Great Clips?
Online Check-In allows you to add yourself to the salon's waitlist before arrival, see estimated wait times, and receive text alerts when it's almost your turn, helping to reduce waiting time.
What are the Great Clips Northtowne Plaza's hours of operation?
The salon is open Monday to Friday from 9:00 AM to 9:00 PM, Saturdays from 8:00 AM to 5:00 PM, and Sundays from 9:00 AM to 4:00 PM, with closures on Thanksgiving and Christmas Day.
Does Great Clips Northtowne Plaza sell haircare products?
Yes, the salon offers three exclusive branded product lines including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™, along with popular commercial brands.
What payment methods are accepted at Great Clips Northtowne Plaza?
The salon accepts major credit cards including MasterCard and Visa for payment.
Are hairstylist preferences or specific stylist requests possible with Online Check-In?
You cannot request a specific stylist via Online Check-In as schedules are not published, but Great Clips' ClipNotes® ensures a consistent haircut. You may request a stylist upon arrival, noting it may increase wait time.
What nearby places can help me find Great Clips Northtowne Plaza?
Nearby places like Cricket Wireless Authorized Retailer and Walmart can serve as landmarks, and the salon is located in Northtowne Plaza on 1832 N Clinton St, Defiance, OH.
What dining options are near Great Clips Northtowne Plaza if I want a meal before or after my haircut?
You can visit nearby restaurants such as Frisch's Big Boy for American cuisine, Chipotle Mexican Grill for Tex-Mex, Bob Evans for family dining, or Tropical Smoothie Cafe for smoothies and café fare.
Are there convenient services near Great Clips Northtowne Plaza for errands on the same trip?
Yes, nearby services include Walgreens for pharmacy and beauty supplies, UPS Access Point for shipping, Coinstar for banking, and AutoZone for automotive needs, making it easy to combine errands with your salon visit.