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The Head Spa - Polaris

About

Spa
The Head Spa is a premier spa and wellness destination located in New Albany, Ohio where we specialize in the scalp facial where every service also includes a mini face facial and face, neck and shoulder massage! Our spa offers a variety of rejuvenating services designed to enhance your natural beauty and promote relaxation. From luxurious mini facials and soothing massages to expert scalp and hair treatments, we offer a holistic approach to beauty and self-care. At The Head Spa, our dedicated team of professional cosmetologists are committed to providing an exceptional experience tailored to meet your individual needs. Discover a serene environment where you can unwind and indulge in our exceptional spa services.

Location

The Head Spa - Polaris
1158 Polaris Parkway, Columbus, OH
43240, United States

Hours

Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday9:00 AM - 9:00 PM
Thursday9:00 AM - 9:00 PM
Friday9:00 AM - 9:00 PM
Saturday9:00 AM - 9:00 PM
Sunday10:00 AM - 7:00 PM

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.