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Business Details
About
Beauty SalonBeauty Supply StoreHair Extension SupplierHair SalonMakeup ArtistMassage SpaMassage TherapyNail SalonPermanent Makeup ClinicHair Removal Service
You can find PENZONE Salon + Spa Gahanna / New Albany near the intersection of Morse Road + Cherry Bottom Road, just 2 miles east of Easton Town Center Mall.
Check-in for your appointment with our digital kiosks, then grab a free-sip, snack, or drink at the bar – think wine, beer, clean juice cocktails, specialty coffee + more. Shop our retail selection filled with boutique faves + haircare for every texture, style + color. Then enjoy some self-care with the help of our artists + therapists.
Have a little extra time? Our fast, results-oriented skincare in the Beauty Zone is for you! Add-on or book ahead skin services in our beautiful open space on the third floor.
We hope you leave our salon + spa feeling beautiful from the outside in.
Location
PENZONE Salon + Spa Gahanna/New Albany
5751 N Hamilton Rd, Columbus, OH
43230, United States
Hours
Monday11:00 AM - 8:00 PM
Tuesday8:00 AM - 9:00 PM
Wednesday8:00 AM - 9:00 PM
Thursday8:00 AM - 9:00 PM
Friday8:00 AM - 6:00 PM
Saturday8:00 AM - 4:00 PM
Sunday11:00 AM - 5:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.