SEPHORA

3.8
195 reviews

About

Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply StoreSephora
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability varies by location): 1. Enter parking lot from Polaris Pkwy. 2. Look for curbside pickup signs near valet 3. Park in designated space You can also try Same-Day Delivery to get your beauty delivered directly to you*. (*Delivery fees apply. Availability based on delivery location.) We can't wait to see you!

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

SEPHORA
1500 POLARIS PKWY, COLUMBUS, OH
43240, United States

Hours

Reviews

3.8
195 reviews
5 stars
98
4 stars
36
3 stars
18
2 stars
11
1 star
32
  • LR
    Lynda Roberts
    2 days ago
    1.0
    I went in to this store on Jan. 3rd and was disgusted at how dirty the store was. The makeup samples in every aisle were dirty, makeup was smeared everywhere. I joked with my kids that I was sure you'd contract MRSA if you used the samples. The shelves were dirty and dust was caked on, it was obvious nothing had seen a dust rag or cleaning product in a very long time. With Sephora being considered a "high end" store, you think they would take more pride in the way their store and products are presented.
  • CW
    Christian Wiles
    Dec 23, 2025
    1.0
    There's a bigger guy named Kyle with the worst anger issues! Someone said hes the manager but the way he talks to customers and employees is CRAZY!! I was only in for about 5 minutes but he was running around rushing his team, talking down to people, and acting like hes so important. I cant belive people can work eith him
  • SS
    Sly
    Dec 22, 2025
    1.0
    I’m glad to see it wasn’t just me being treating like absolute trash on the phone with Sephora today I don’t know who was on the phone but they really need to look into this I’m not the only one and I know I’m not going to be the last seems like u can’t ask a simple question without being snarked at or jus treated less than this Sephora will never see my business again and it seems like a lot more people are feeling that way I hope you guys fix this asap
  • JJ
    Jenna
    Dec 22, 2025
    1.0
    This store is ridiculous! I spent over 550 dollars for my item to be same day deliver and when it doesn’t arrive the next day I decide to call. The disrespect and the way I was treated on the phone is mind blowing. I need to speak with someone in charge immediately!! If you don’t like your job don’t take the position but if I’m spending over 500 I expect some customer service. This is so disappointing!
  • AN
    Abraham Norwood
    Dec 22, 2025
    1.0
    Extremely rude on the phone have no customer service this store really needs to reevaluate their employees it’s ridiculous how unprofessional they are with no phone etiquette or human decency. All I wanted to know was when my order was going to be possessed for sale day delivery.

Frequently Asked Questions About SEPHORA

What are the regular store hours for SEPHORA at Polaris Fashion Place?

SEPHORA is open Monday through Saturday from 11:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 6:00 PM.

Does SEPHORA offer pickup options for online orders?

Yes, SEPHORA offers in-store pickup, curbside pickup, and same-day delivery service for online orders (availability may vary).