Lush Cosmetics Easton Town Center

4.6
409 reviews

About

Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply StoreLUSH
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Lush Cosmetics Easton Town Center
3988 Easton Station, Columbus, OH
43219, United States

Hours

Reviews

4.6
409 reviews
5 stars
319
4 stars
52
3 stars
14
2 stars
6
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and knowledgeable, providing excellent customer service experiences.

Product Quality

Customers appreciate the quality and effectiveness of the products, particularly bath bombs and skincare items.

Store Experience

The store is described as clean, well-organized, and inviting, with a pleasant atmosphere and engaging product demonstrations.

Mixed Experiences

While many reviews are positive, there are some complaints about rude staff interactions and inconsistent service.

Pricing Concerns

Several customers noted that the products are on the expensive side, which may deter some shoppers.
  • MM
    MP
    3 days ago
    5.0
    Shoutout to Carly! Amazing customer service :)
  • LG
    Lydia Gibbons
    Jan 6, 2026
    5.0
    My experience was very nice. Bri (or Bre—I’m not sure how to spell her name) was extremely helpful in assisting me with picking out hair products. She gave me samples to try and offered great advice and tips. Overall, it was an amazing experience.
  • KR
    Kati Rektorski
    Dec 10, 2025
    5.0
    I went into Lush today with my toddler and the staff was beyond kind to us. They took their time and let my daughter experience certain bath bombs and bubble bars in the sink. 10/10 experience. Can’t thank the women who helped us out enough!
  • MH
    M H
    Dec 7, 2025
    5.0
    Staff is super nice and helpful.
  • BB
    Brooke Bertram
    Nov 19, 2025
    5.0
    I stopped in yesterday while I was in town for the day. I had such a great experience thanks to Carly. Carly went above and beyond to help me find what I was looking for and gave me some great recommendations. Her customer service was excellent and I was grateful to meet her and have her assistance. :)

Frequently Asked Questions About Lush Cosmetics Easton Town Center

What types of products does Lush Cosmetics Easton Town Center offer?

Lush offers fresh, handmade, cruelty-free, and vegetarian products such as bath bombs, bubble bars, hair treatments, face cleansers, and body lotions.

What are the store hours for Lush Cosmetics Easton Town Center?

The store is open Monday to Friday from 11 AM to 7 PM, Saturday from 11 AM to 8 PM, and Sunday from 12 PM to 6 PM.