L'OCCITANE EN PROVENCE

Reviews

• EZ

  Enrico Zambrano

  Oct 19, 2023
  1.0
  I and 2 of my adult children stopped into this store yesterday evening to buy some hand wash and lotion. The salesperson, Grace Y. was very curt and abrupt when dealing with us and even got visibly upset when I asked if the hand wash was available in a larger size as I did not see one on display for purchase. She shot back saying in a very irritated tone that she'd just shown us that size! She pointed over to the sink and said "It's right over there, you just used it!" I calmly told her that I wanted to purchase a larger bottle and that I wouldn't be buying the sample one at the sink. She then opened the drawer and pulled out the size I wanted. I understand that miscommunications happen, however, that's not an excuse for snapping so harshly at a customer. Sorry guys, but I recommend you go elsewhere if you're interested in buying some overpriced soaps and lotions! At least you won't get abusive treatment like at this store.
• FM

  Fee Mon

  Jul 15, 2023
  5.0
  Maryam was excellent. She was helpful and very knowledgeable about the products. I just bought a new scent pocket hand cream this trip that Maryam introduced me to. Thanks Maryam! I love this store. I wish I could afford to buy everything!
• SG

  Susie Grover

  Jun 29, 2016
  5.0
  Laurenz as so so nice and told me all about the products and helped me pick a gift out for my grandmother. Beautiful wrapping thank you so much! I can tell she loves her job :)