Business Details
About
Barber ShopNail SalonHair Removal Service
Experience total man care one premium barber cut, beard trim, men's manicure, and men's pedicure at a time. Welcome to Hammer & Nails - New Albany, a higher level of full-service men's care for extraordinary men. We're much more than your average barbershop in New Albany, OH. We're a high-end membership-based men's grooming lounge changing the men’s grooming game, one premium barber cut, men's manicure, and men's pedicure at a time. At our local men's grooming club, you get two extraordinary services each month for one affordable price. Look impossibly good. Feel impossibly great. Book your appointment now!
Details
- Requires appointmentAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
858 reviews
5 stars
809
4 stars
24
3 stars5
2 stars6
1 star
14
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the quality of haircuts and grooming services, highlighting the skill and attention to detail of various stylists.
Atmosphere
The environment was described as relaxing and welcoming, contributing to an enjoyable overall experience for clients.
Staff Professionalism
Many reviews noted the friendliness and professionalism of the staff, with several stylists being specifically mentioned for their excellent customer service.
Membership Issues
Some customers expressed frustration with membership cancellation processes, indicating a need for improvement in customer service regarding memberships.
Value for Money
While many customers felt the services were worth the price, a few expressed disappointment when the results did not meet their expectations relative to the cost.
- KKKyle Kutchenriter3 days ago2.0I got nicked 4 times on my neck from my beard trim. Enough that I could see a little dried blood when I was done. They also asked if I was allergic to peppermint and lavender AFTER putting a towel infused in peppermint and lavender around my face. Good thing I’m not allergic. I’ve heard great things about this place but it’s just not for me…..or my neck.
- GSGraham SmithNov 17, 20255.0Been looking for a place close by instead of having to drive across town and Hammer and Nails was a clear choice based off their reviews. Lindsay was phenomenal and took her time to ask questions and make sure I was in the best spot. I’d recommended it to anyone looking for a new place to get their hair cut!
- ZZZachNov 10, 20255.0The staff is very friendly and it is a comfortable environment to be in. I was incredibly pleased with the entire experience and will definitely be going back. Also shout out to Meriya for the dope haircut.
- Z0ZeusandKratos 01Nov 8, 20254.0Kelso did an amazing job working on my hair, I have longer hair past my shoulder and it's hard finding someone that can work on my hair as a male but Kelso knew what he was doing and talked me through his plan and it was amazing the way my hair turned out at the end.
- DMDave MillerOct 29, 20254.0The staff were very friendly. The service was just mediocre. I got a haircut and had my hair colored. In the end, I feel that the haircut wasn't any different (better or worse) than I usually get from the barber I've been going to for many years. I was hoping since I agreed to pay 3 times more than I would've paid my barber for a haircut, that I would be very happy with what I got. Sadly, the truth is, it looked no different than the haircut my barber has been giving me. I was happy with the color change (a service my barber doesn't offer). ☺️
Frequently Asked Questions About Hammer & Nails - New Albany
Who do you serve?
We are proud to serve all members of our community. Our concept was founded with men in mind, but everyone is welcome in our shop.
Do you offer gift cards?
Yes! Purchase gift cards in-store or online on our website to gift to your friends and family.
Do I need a membership to make an appointment?
Nope, our shop is open to members and non-members.
Do I need an appointment?
Walk-ins are always welcome, but we recommend using our website or App to schedule your appointment online. You can also call our shop and book or change your appointment!
Are there any perks of being a member?
Hammer & Nails Grooming Club members receive access to services and products and services at lower rates, discounts for friends and family, and complimentary spirits and beverages.
What services do you offer?
We offer haircuts, manicures, pedicures, face shaves, head shaves and beard and mustache grooming.
Is there a fee to be a member?
Each month your Membership dues pay for your included services at a discounted rate and allow you access to exclusive benefits, events, and more. There’s no fee to start or cancel a Membership.
How does your membership work?
You select the membership that best fits your grooming needs and apply. Once your application is accepted you receive a set amount of services per month. Your dues are charged monthly.
Is there an annual contract for a membership?
Nope! The Men’s Grooming Club is month-to-month and risk-free. Don’t like long-term contracts? Good. Neither do we.
What happens if I don't use my services each month?
For current members any unused Classic or Premium services rollover each month. Once you pay for them, they're yours.
Can I share my services with family or friends?
Absolutely. Your Classic or Premium services can be transferred into another guest's profile, at your request. They can even be transferred to a gift card for an easy gift for friends and family.
What if I want to cancel my membership?
No problem. Just stop by your home location or provide written notice and we can cancel your account that day. You will have 60 days from your cancellation date to use your remaining credits.
What kind of nail services do you offer?
We only offer natural nail services and do not offer nail polish or enhancements.
Who can receive services at Hammer & Nails - New Albany?
Hammer & Nails - New Albany serves all members of the community, originally founded with men in mind, but everyone is welcome.
Are gift cards available for purchase?
Yes, gift cards can be purchased both in-store and online through the website to gift to friends and family.
Do I need a membership to book an appointment?
No, appointments can be made by both members and non-members at Hammer & Nails - New Albany.
Is it necessary to have an appointment or can I walk in?
Walk-ins are welcome, but scheduling appointments online or by phone is recommended for convenience.
What are the benefits of becoming a member at Hammer & Nails?
Members receive discounted services and products, friend and family discounts, and complimentary spirits and beverages.
What types of grooming services are offered at Hammer & Nails - New Albany?
Services include haircuts, manicures, pedicures, face shaves, head shaves, and beard and mustache grooming.
What are your hours of operation?
The shop is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
What payment methods does Hammer & Nails - New Albany accept?
They accept American Express, Cash, Discover, Mastercard, and Visa payments.
Are there fitness or wellness places near Hammer & Nails - New Albany?
Yes, nearby places include Club Pilates and RockBox Fitness New Albany, where customers can enjoy workouts before or after grooming appointments.
Which nearby spots are good for grabbing a coffee or smoothie?
Sweetwaters Coffee and Tea, Tropical Smoothie Cafe, Playa Bowls, Clean Eatz, and Dunkin' are close by and great options for refreshments around your visit.
What nearby entertainment or relaxation options can complement a visit to Hammer & Nails?
Dueling Axes offers fun bar and amusement activities, and Hand & Stone Massage and Facial Spa provides relaxing massage and facial services near the grooming shop.