Business Details
About
Hair SalonBeauty Salon
Great Clips in Columbus, OH provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 1249 Polaris Parkway offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Columbus, OH!
Details
- Requires appointmentNot available
Location
Hours
Reviews
3.9
543 reviews
5 stars
286
4 stars
123
3 stars
29
2 stars
19
1 star
86
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported inconsistent service quality, with some stylists providing excellent haircuts while others rushed through the process, leading to unsatisfactory results.
Staff Attitude
Feedback highlighted a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior from certain stylists.
Wait Times
Customers noted long wait times, especially during busy hours, despite some positive experiences with quick service when using the online check-in system.
Customer Experience
Several reviews mentioned a lack of attention to detail and poor communication from stylists, resulting in disappointing haircuts and overall negative experiences.
Value for Money
While some customers appreciated the affordable pricing, others felt that the quality of service did not justify the cost, especially when compared to other salons.
- SPShyam Prasad2 days ago1.0They have very pleasant staff except for the one who is on the left side of the facility where there is usually only 1 seat. She is extremely rude. It's as if she is giving out charity and we are getting free service. I thought of not giving a single dollar as tip but didn't want to stoop to her level.
- KPKaren PiersonNov 13, 20255.0Jenny is an excellent beautician. She listened to what I wanted and did what I requested. You can make an appt before you get there so you don't have to wSit hours to get in the chair. I would recommend Jenny
- LGLondon GreenNov 11, 20255.0I could not be more pleased with the service I received at the Polaris Road location of Great Clips. My experience far exceeded my expectations. Michelle provided a great cut, and the very special client (whose name I should have first requested to post, as a result, he will go unnamed) provided moral and physical support for me, resulting in my shedding tears of joy over the unexpected gesture. THANK YOU SO VERY MUCH!
- SKsharan kumarOct 26, 20251.0Very disappointed with my haircut at this Great Clips. The stylist didn’t ask what I wanted, rushed through the cut in less than 7 minutes, and kept talking to someone else instead of focusing on me. My hair came out uneven with no proper hairline — I had to go to another salon to fix it. Not worth $25 at all. Poor communication and zero patience.
- DBDanny BarrenOct 23, 20252.0I had to go home and attempt to fix my hair because they made each side incredibly uneven and I literally had gaps and splotches on the edges of my fade. Rushed and terribly done
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What haircare services are offered at Great Clips Polaris Towne Centre?
Great Clips Polaris Towne Centre offers haircuts for men, women, kids, and seniors, as well as bang, neck, and beard trims, shampoo, blow dry, hair styling, and select salons may offer perms.
Do I need an appointment to get a haircut at Great Clips Polaris Towne Centre?
No appointment is necessary. You can walk in anytime or use Online Check-In to save your spot on the waitlist and reduce your wait time.
How does Online Check-In work at Great Clips?
You can check in online to see estimated wait times and add yourself to the waitlist. You can also sign up for ReadyNext text alerts, which notify you 15 minutes before your wait ends.
What are the salon hours at Great Clips Polaris Towne Centre?
The salon is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Can I request a specific stylist when using Online Check-In?
No. Stylist schedules are not published, and you cannot request a stylist via Online Check-In. However, you may request a stylist when checking in at the salon, though it may increase your wait time.
What payment options does Great Clips Polaris Towne Centre accept?
They accept Mastercard and Visa payment options.
Does Great Clips Polaris Towne Centre offer hair coloring services?
No, Great Clips salons do not provide hair coloring services.
What are some nearby places I can visit before or after my haircut at Great Clips Polaris Towne Centre?
Nearby places include Starbucks for coffee, MOD Pizza and BIBIBOP Asian Grill for casual dining, and Visionworks for optometry services. You can grab a meal, coffee, or attend to other errands conveniently nearby.
Is there a convenient place to eat breakfast or brunch near Great Clips Polaris Towne Centre?
Yes, Waffle House is located nearby, offering breakfast and brunch options before or after your salon visit.
Are there places nearby Great Clips Polaris Towne Centre where I can shop for home furnishings or clothing?
Nearby, you can visit Bob's Discount Furniture and Arhaus Furniture for home furnishings, and T.J.Maxx, Catherines, and Justice for clothing and fashion needs.