Great Clips

4.0
244 reviews

About

Hair SalonBeauty Salon
Great Clips in Columbus, OH provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 3662 W Dublin Granville Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist. With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Columbus, OH!

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Wheelchair accessible entranceAvailable

Location

Great Clips
3662 W Dublin Granville Rd, Columbus, OH
43235, United States

Hours

Reviews

4.0
242 reviews
5 stars
138
4 stars
47
3 stars
18
2 stars
6
1 star
33

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported mixed experiences with service quality, with some praising friendly staff and good cuts, while others experienced rushed services and poor communication.

Staff Competence

Feedback indicates inconsistency in stylist skills, with some customers receiving excellent haircuts while others reported significant dissatisfaction with their cuts.

Wait Times

Many customers noted long wait times, particularly with the online check-in system, leading to frustration despite some acknowledging the efficiency of the staff.

Customer Care

There were complaints about customer service, particularly regarding handling of issues and responsiveness to customer feedback.

Cleanliness

Some reviews highlighted concerns about the cleanliness and professionalism of the salon environment.
  • LB
    Layne Bottom
    Nov 3, 2025
    5.0
    I have tried three salons out here in the Columbus area in the last 7 or 8 months and this is the first and only one to have cut my hair how I wanted/how I asked. Sara was my stylist and she was very friendly with me and I will be coming back here for haircuts in the future!
  • DD
    David DePriest
    Oct 21, 2025
    5.0
    Great staff and Great service
  • NM
    Nathan M
    Sep 18, 2025
    1.0
    I went here to get a haircut. There was only one stylist so I waited about 30 minutes. A second stylist showed up out of the back after that time, didn’t bother to call a name, and took the guy who was checked in after me first. Won’t be going back. Fun side note: I heard the stylist read off the haircut notes for my haircut to the other guy. We have different hairstyles. Hope he likes my haircut!
  • VA
    Veronica Allinder
    Jul 3, 2025
    5.0
    I love the way Madisyn cut my hair. She listened to what I wanted and truly cared.
  • DS
    D H Schirtzinger
    Jun 30, 2025
    1.0
    Would give this place no stars if it was an option. Horrible experience! Did online check in and today and got there... no customers- totally empty! I asked for a shampoo and was told... we don't do that anymore. When I pointed out that it was listed on their services board they said it wasn't available. Really?! I have been there MANY TIMES IN THE PAST for exactly this service. Always tipped at least $5.00 too! I will never return there.

Frequently Asked Questions About Great Clips

What haircare services does Great Clips provide?

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

What is Online Check-In?

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.