Feeling good is always a good look! Benefit at Macy's Columbus , we’ve got all the goods for newbies, pros & everyone in between. Need a service? We do that too! As the #1 Brow Brand Worldwide, we've got you covered—from brow shaping and lamination to pore pampering and more.
Details
Requires appointmentNot available
Credit cardAvailable
DebitAvailable
Mobile paymentsAvailable
Cash onlyNot available
Accepts checksAvailable
RestroomAvailable
Wheelchair accessible restroomAvailable
Location
Certified by Benefit Cosmetics BrowBar • Apr 12, 2026
Certified by Benefit Cosmetics BrowBar • Apr 12, 2026
MondayClosed
TuesdayClosed
Wednesday10:00 AM - 6:00 PM
Thursday10:00 AM - 6:00 PM
Friday10:00 AM - 6:00 PM
Saturday10:00 AM - 6:00 PM
SundayClosed
Reviews
4.9
93 reviews
5 stars
90
4 stars
2
3 stars0
2 stars0
1 star1
CC
Charette Cox
4 days ago
5.0
I love Kayt’s professional attitude and personality. Will definitely be back for another service soon
JP
Jai'el Purnell-Ratleff
Jan 14, 2026
5.0
I was very nervous for my first brow threading appointment, but Kayt made it such wonderful experience! She was very sweet and did a perfect job on my brows.
IP
Izzy Peters
Jul 12, 2024
5.0
Went to Emma for the first time yesterday and she was so knowledgeable!!! She did a great job on my eyebrows, we started out with threading and then switched to wax for a more precise shape. She was awesome!
MK
Madison Kessler
Feb 26, 2024
5.0
Emma is a brow genius! Got a lamination and shape and have never been happier with my brows. Will absolutely see her again for another lamination! 💕 Be sure to check her out at the Macy’s Polaris Brow Bar for all your brow needs!
KK
Kennedy Kelly
Sep 6, 2022
5.0
I’ve been to multiple people at the brow bar over the years and Emma by far is the best I’ve been to! She listened to what I wanted and executed beautifully. In my opinion, money well spent and I will definitely be back!
Frequently Asked Questions About Benefit Cosmetics BrowBar
WHAT’S INCLUDED IN MY BENEFIT BROW SERVICE?
Each Benefit experience is unique to YOU and your needs. Your Brow &
Beauty Expert (BBE) will kick things off with an in-depth consultation to
ensure you walk out feeling (and looking!) great. Our personalized Brow
Mapping allows you to see which hairs need to go and which need
to grow to achieve I'm-actually-obsessed brows. At the end of the service,
your BBE will wrap things up by styling your brows, so you’ll be ready to
take ’em out and show ’em off.
WHAT IS BROW MAPPING?
Our personalized Brow Mapping technique helps find where the brow
should start, arch, and end, and spots any hairs that need to be removed.
This process ensures you’re not just getting any ol’ brow shape, you’re
getting the brow shape that’s right for you. Once you've mapped out your
shape, your Brow & Beauty Expert will work with you to achieve that shape
through a service, product, or both.
HOW SHOULD I PREPARE FOR MY UPCOMING BEAUTY SERVICE?
Brow and Lash Tint services: If you have never had dye or tint on your hair,
brows, or lashes, you must have a 24-hour patch test* before receiving a
tint service. Just drop by your nearest Benefit to get one, no appointment
required. Say no to self-tanning or spray tanning for 24 hours before and
after your tinting service.
Brow Lamination services: If you have allergies to hair dye or perming
solutions, you must have a 24-hour patch test* before receiving a
lamination service. Swing by your local Benefit to get one, no appointment
required. Make sure you haven't had a brow lamination within the 6 weeks
prior to your appointment.
*48 hours in some countries
I’M RUNNING LATE. WHAT’S YOUR LATE POLICY?
We get it, things happen! We’ll do our best to accommodate. However, if
you’re more than 5 minutes late for your appointment, your spot may be
given to another customer.
WHAT AGE DO I NEED TO BE TO RECEIVE A BEAUTY SERVICE?
Refer to the age minimum when booking to see whether you’ll need a
parent or guardian present at the time of appointment to give consent for
the service.
DO I NEED TO MAKE AN APPOINTMENT?
Appointments are recommended, but we do accept walk-ins.
I DON’T LIVE NEAR A BENEFIT BOUTIQUE, BUT MY BROWS COULD USE
SOME LOVE. WHERE CAN I GET A BEAUTY SERVICE DONE?
We have 5,000+ Brow & Beauty Experts around the world who can’t WAIT to
give you brows that wow, show your lashes some love, and pamper your
pores. Visit our Store Locator to find your nearest Benefit services location.
What services does Benefit Cosmetics BrowBar at Macy's Columbus offer?
We offer brow shaping, brow lamination, pore pampering, lash application, threading services, and various waxing options including brow, lip, chin, and full face wax.
What is included in the Benefit Brow service?
Each Benefit experience includes a personalized consultation and Brow Mapping to tailor the brow shape to you. After shaping, your expert styles your brows ready to show off.
Do I need to make an appointment at Benefit Cosmetics BrowBar?
Appointments are recommended but walk-ins are accepted.
What are the store hours for Benefit Cosmetics BrowBar at Macy's Polaris Fashion Place?
We are open Wednesday through Saturday from 10:00 AM to 6:00 PM, and closed on Mondays, Tuesdays, and Sundays.
How can I prepare for my upcoming Brow or Lash Tint service?
A 24-hour patch test is required before your tint service if you have never had dye on your brows or hair. Avoid self-tanning or spray tanning for 24 hours before and after tinting.
What payment options are accepted at Benefit Cosmetics BrowBar?
We accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
What is the late policy for appointments at Benefit Cosmetics BrowBar?
If you are more than 5 minutes late for your appointment, your spot may be given to another customer, though we try to accommodate delays.
Can you tell me about nearby places around Benefit Cosmetics BrowBar at Macy's Polaris Fashion Place?
Nearby you will find LensCrafters at Macy's offering optometry services, Sunglass Hut for sunglasses shopping, Matt the Miller’s Tavern for dining, and Uniform Advantage clothing store.
How can nearby LensCrafters at Macy's be useful when visiting Benefit Cosmetics BrowBar?
If you need eyewear or eye exams, LensCrafters at Macy's is conveniently located nearby, making it easy to combine your beauty and eye care visits in one trip.
Are there dining options near Benefit Cosmetics BrowBar at Macy's Polaris Fashion Place?
Yes, Matt the Miller's Tavern is a nearby restaurant where you can enjoy a meal before or after your beauty appointment.
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