Great Clips

4.2
283 reviews

About

Hair SalonBeauty SalonGreat Clips
Great Clips in Cleveland, OH provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 11628 Clifton Blvd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist. With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Cleveland, OH!

Details

  • Requires appointmentNot available

Location

Great Clips
11628 Clifton Blvd, Cleveland, OH
44102, United States

Hours

Reviews

4.2
283 reviews
5 stars
201
4 stars
27
3 stars
12
2 stars
8
1 star
35

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers had mixed experiences with staff, with some praising specific stylists like Isaac and Alicia for their skills and friendliness, while others reported aggressive behavior and poor communication from certain stylists.

Service Quality

While many customers enjoyed their haircuts and appreciated the quick service, there were complaints about rushed cuts and dissatisfaction with the final results.

Atmosphere

The salon was frequently described as clean and welcoming, contributing to a positive overall experience for many customers.

Customer Experience

Several reviews highlighted issues with customer service, including rude behavior from staff and a lack of responsiveness to feedback, leading to dissatisfaction for some clients.
  • CM
    Cassandra Moore
    Jan 5, 2026
    5.0
    If Nicole is there, I'll be back! Such a vibe & she was so gentle with my fine hair ❤️
  • CG
    Courtney Gast
    Dec 22, 2025
    2.0
    Unfortunately during my time there the salon was nice, and majority of the staff was kind. However, the woman cutting my hair was aggressive with the comb ( I have thin hair, freshly washed and no knots), her comb honestly felt it was made of needles on my scalp. She barely spoke 3 words outside of questions about the hair cut, her chair side manner was minimal and honestly not welcoming. While the biggest complaint would be I got maybe 2-3 milliseconds to respond to “ look down” prior to her pushing my head farther down. I’m very disappointed in my experience this time around and sadly will be looking elsewhere
  • AS
    Agro Shotzz
    Nov 11, 2025
    5.0
    Good location and nice people who work there
  • RV
    ravi T V
    Nov 9, 2025
    1.0
    Please treat us like humans. The lady who gave me haircut today talked very arrogantly and did not treat me with any respect. I have been a valued customer to Great Clips and visited it many time, but after today, i will never be back there. sorry to say I am very dissatisfied.
  • AK
    Autumn Khasawneh
    Oct 15, 2025
    5.0
    Isaac is my go to stylist now. I'm currently 45 and My hair has tragically been thinning/breaking terribly for a few years. Although it's getting considerably better since my regular trims with Isaac. Like most, My budget is limited so i stretch my services until I begin to look Like a hot scraggly mess and then I know I must run to Clifton great clips where he turns my minimal hair into a gorgeous style with considerable length, volume, movement and a crazy good amount of face flattering layers every time like magic. The other ladies always do a fabulous job on my daughter. Thankfully she has gorgeous long thick lustrous slightly wavy hair and is always very pleased and goes forward extremely confident with her new style

Frequently Asked Questions About Great Clips

What haircare services does Great Clips provide?

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

What is Online Check-In?

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.