Great Clips in Cleveland, OH provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 11628 Clifton Blvd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Cleveland, OH!
Customers had mixed experiences with staff, with some praising specific stylists like Isaac and Alicia for their skills and friendliness, while others reported aggressive behavior and poor communication from certain stylists.
Service Quality
While many customers enjoyed their haircuts and appreciated the quick service, there were complaints about rushed cuts and dissatisfaction with the final results.
Atmosphere
The salon was frequently described as clean and welcoming, contributing to a positive overall experience for many customers.
Customer Experience
Several reviews highlighted issues with customer service, including rude behavior from staff and a lack of responsiveness to feedback, leading to dissatisfaction for some clients.
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Cassandra Moore
Jan 5, 2026
5.0
If Nicole is there, I'll be back! Such a vibe & she was so gentle with my fine hair ❤️
CG
Courtney Gast
Dec 22, 2025
2.0
Unfortunately during my time there the salon was nice, and majority of the staff was kind. However, the woman cutting my hair was aggressive with the comb ( I have thin hair, freshly washed and no knots), her comb honestly felt it was made of needles on my scalp. She barely spoke 3 words outside of questions about the hair cut, her chair side manner was minimal and honestly not welcoming. While the biggest complaint would be I got maybe 2-3 milliseconds to respond to “ look down” prior to her pushing my head farther down. I’m very disappointed in my experience this time around and sadly will be looking elsewhere
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Agro Shotzz
Nov 11, 2025
5.0
Good location and nice people who work there
RV
ravi T V
Nov 9, 2025
1.0
Please treat us like humans. The lady who gave me haircut today talked very arrogantly and did not treat me with any respect. I have been a valued customer to Great Clips and visited it many time, but after today, i will never be back there. sorry to say I am very dissatisfied.
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Autumn Khasawneh
Oct 15, 2025
5.0
Isaac is my go to stylist now. I'm currently 45 and My hair has tragically been thinning/breaking terribly for a few years.
Although it's getting considerably better since my regular trims with Isaac. Like most, My budget is limited so i stretch my services until I begin to look Like a hot scraggly mess and then I know I must run to Clifton great clips where he turns my minimal hair into a gorgeous style with considerable length, volume, movement and a crazy good amount of face flattering layers every time like magic. The other ladies always do a fabulous job on my daughter. Thankfully she has gorgeous long thick lustrous slightly wavy hair and is always very pleased and goes forward extremely confident with her new style
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and haircare services does Great Clips offer at The Shoppes on Clifton?
Great Clips offers haircuts for men, women, kids, and seniors, including bang, neck, and beard trims. Additional services include shampoo, blow dry, hair styling such as updos, and perms at select salons.
Can I walk in for a haircut at Great Clips or do I need an appointment?
Great Clips is a walk-in salon with no appointments required. You can simply walk in or use Online Check-In to add yourself to the waitlist and save time.
How does Online Check-In work at Great Clips?
Online Check-In lets you see estimated wait times and add yourself to the waitlist before arriving. You can also sign up for ReadyNext text alerts to be notified when your wait is about 15 minutes.
What payment options are accepted at Great Clips on Clifton Blvd?
Great Clips accepts major credit cards including Mastercard and Visa.
What are the operating hours for Great Clips at 11628 Clifton Blvd?
The salon is open Monday through Friday from 9:00 AM to 7:00 PM, and on weekends from 9:00 AM to 6:00 PM. Holiday hours may vary, with closures on Thanksgiving and Christmas Day.
Where can I find Great Clips on Clifton Blvd and what is the exact address?
Great Clips is located at 11628 Clifton Blvd, The Shoppes on Clifton, Cleveland, OH 44102.
Are there nearby restaurants where I can eat before or after my haircut at Great Clips on Clifton Blvd?
Yes, nearby you have options like Edison's Pizza Kitchen, Chipotle Mexican Grill, Papa Nick's Pizza & Pasta, The Diner on Clifton, and Mashiso Asian Grille, where you can enjoy a meal.
What nearby grocery stores or markets can I visit near Great Clips on Clifton Blvd?
Luckys Market, an organic grocery store and supermarket, is located nearby for your convenience.
Where can I get a coffee or a quick drink near Great Clips on Clifton Blvd?
Starbucks is close by, offering coffee and smoothies for a quick refreshment before or after your salon visit.
Are there any nearby beauty or nail salons close to Great Clips that I can visit?
Yes, Pro Nails Spa and Green Opal Salon are nearby beauty and nail salons where you can get additional beauty services.